Senior Business Analyst / Product Owner, It Digital Channel & Engagement, Network Technology Srvcs
Mississauga, Ontario
• Partnered with business to facilitate planning & execution of digital roadmap for Bell.ca, VirginMobile.ca• Leveraged a strong business acumen, as part of a Digital (Agile) transformation & product management engagement• Participated in multiple projects sizing from small (0.05M) to large complex (> $2M), focusing on defining, prioritizing and validating product roadmap, feature development, and backlog, to continuously drive improvements in the online user experience, conversion, and engagement• Developed and managed relationships with business stakeholders & solution primes to document well-defined requirements, business processes, information flows in line with business objectives within the target area of Digital focused Consumer facing front-end applications & related business & user processes• Provided mentoring & coaching / onboarding to new Business Analysts within the organization• Worked as a leader to collaborate with client, IT teams and 3rd party vendor partners (RFP)• Led & facilitated a monthly BA/PO forum, presenting BA, BABOK & Bell Agile SAFE Framework best practices and regularly engaging guest speakers. Promoted the forum as an opportunity to share knowledge and enhance team effectiveness, learning, development & communication