Accomplished Senior Executive with demonstrated experience in planning, developing and implementing cutting edge information solutions to address business opportunities. Develop strategic plans for a nationwide implementation and operation of client services, product support, quality assurance, cybersecurity, compliance and training. Initiate and enforce strict budget controls, addressing company need and promotion of growth. Adept at crisis management, troubleshooting, problem-solving, and negotiating. Advance positive company image through public presentations. Experienced in joint application development benchmarking, capacity planning, project and resource management, cross-functional team training, cybersecurity and compliance.Specialties: Insurance and Wealth Management Back Office Systems and Integration planning.
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Co-Founder And Chief Technology OfficerPulse Point Management Apr 2024 - Present -
President Of Sales And OperationsJnd Consulting Group Llc. Jan 2009 - Sep 2024Boca Raton, Florida, UsTechnology services based organization specializing in the Agency Brokerage and Home Health Care industries. * Providing consultation on security and best practices for complying with regulatory guidelines such as HIPPA.* Design and implementation of CRM systems for customer service and sales based operations.* Maintenance and support services for organization's technology requirements. -
CioAdvisors Insurance Group (Advisorsig) Jan 2003 - Jan 2010Privately Held; Insurance industry • Team meetings, individual reviews, mentoring• Encouraged formal and informal training• Team is responsible for infrastructure, software applications,helpdesk, phone system and websitesAllianz Life Insurance Company / AdvisorsIG partnership Merger• Project Manager for design, development and implementation ofproject in 3 months, estimated to double production within 1 yearOver a Billion dollars in production within working time frame.• Status meetings, produced project plans and executive report• Developed programs to meet requirements of over 10,000 agents nationwide,reporting, website and business workflow changes• Completing security risk assessmentMerged AdvisorsIG and PPMG• Project Manager to merging 2 organizations, completed in 4months• Status meetings, produced project plans and executive reports• Components; application integration, Goldmine system.• Project implemented 2 months early and 20% under budgetSQL Report Writing • Project Manager transitioning Crystal Reporting to SQL ReportWriting Service• Standardized corporate reports from the 3 main applications
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Network AdministratorSba Network Services Jan 2000 - Jan 2003Boca Raton, Florida, UsDeveloped, trained and administered server operations / infrastructure and created help desk support systems for an operation of over 1000 employees nationwide for regulated tower site leasing organization.* Managed Multiple site locations. * Oversaw entire Network and server layout into new location, consisting of large server farm of 45 servers.* Oversaw technologies for move of 500 employees into new location.* Worked with Microsoft Great Plains teams to deploy multi-site implementation. -
It DirectorMedical Logistics Jan 1998 - Jan 2000Developed and managed call center applications to provide customer service support to over 800 pharmaceutical stores and warehouse shipping facilities nationwide, When CRM was in it's infancy.* Managed a team of 16 nationwide.* Oversaw vendor development of first GPS tracking system to track the movement of hospital equipment and narcotics.* Developed, maintained and integrated a CRM system for our call center of 25 employees. Integrated system to work with GPS system for tracking and reporting to clients.* Traveled extensively to oversee warehouse operations and establish performance testing across the country.
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Network AdministratorOriole Homes (Privately Held Home Builder) Jan 1995 - 1998Conversion of UNIX based Home building systems to updated Integrated MSSQL Platforms. Developed all new business process flow of accounting, job/site creation, marketing sales center support and automated contract setup for large Florida home builder. Pioneered the integration of technology and the home building processes with Newstar and Sales Simplicity.
Joe Ramos Education Details
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Microsoft Systems EngineerComputer Science And Engineering
Frequently Asked Questions about Joe Ramos
What company does Joe Ramos work for?
Joe Ramos works for Pulse Point Management
What is Joe Ramos's role at the current company?
Joe Ramos's current role is Chief Technology Officer.
What schools did Joe Ramos attend?
Joe Ramos attended Microsoft Systems Engineer.
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