• Lead and Developer for Power Platform projects: Power Apps (Model Driven and Canvas), Power Automate, Power BI, Power Pages, Dataverse. Ability to make recommendations using Best Practice on utilizing Power Platform within the business• Architected, developed, and led small to large scale Power Platform projects for multiple business sectors: Finance to Manufacturing, etc. Worked on helping retire and migrate Legacy to Modern solutions. Guided Implementation / Adoption of Projects and showcased App time and value benefit results.• Lead / Support Off-shore teams of Contractors on Power Platform projects, critical to Deliver / Prioritize / Delegate / Foster the Development of High-Performance Teams to managing Task Management / Time Management, Technical Mentoring / Code Reviews / Issue Resolution in Daily Standups/Weekly updates. Prioritize / Delegate / Foster the Development of High-Performance Teams to Lead / Support. Ability to Act as a SCRUM Master, as required• Define current Operational Processes / Procedures / Standards / Best Practices | Documentation Flowcharts / Layouts / Diagrams | Demonstrate the Value of the Power Platform Services• Manage / Implement Connectors/Data Flows/OnPrem Data Gateways and Implement / User / Customize Power Platform CoE Starter Kit to accommodate the needs of the Projects• Project Management: Surveyed to scale projects and Citizen Developer Led projects, Requirement gathering, Development, Test to Production. Partnered with PMs / IT / Business Management on Multiple Development Projects - Identify / Translate Complex Business Requirements into Design• ALM: Implemented, supported, administrated, monitored, trained users on Power Platform Pipelines to manage Application Lifecycle Management cycle• Utilized and managed projects using JIRA (formerly Azure DevOps) for all Power Platform projects, backlogs, sprints, tasks, etc• Industry Standard Best Practices on Coding Standards / Reuse / Application Design / Prototypes

SharePoint - Support, Network/SP 2010 to SharePoint Online migration, ShareGate new site build, permissions, Management, TrainingSQL DBA - Administration, Support, Permissions/Security, New Builds, Management backups/restores on SQL Server 2000 to Azure, Queries, Database/Tables/Field creation, Views, Stored Procedures, Elastic Databases, Replication server setup/management, upgrades/planning, morePowerApps - Helped established development standards and guidelines, Created PowerApp that manages Phone Number management in new employee setup, Capitol Request App, Safety Scores App, Food Safety App, upgraded PowerApps from InfoPath and Excel, Business Analyst, Project ManagementTeams - Help with company adoption, New Team creations, Helped set Teams standards, Training and troubleshootingPower Automate - HTTP requests, JSON, timer jobs, connectors to PowerApps and Azure AutomationAzure Automation - create jobs, runbooks, schedulesAzure Datawarehouse - Management, supportPowerShell, PnP, etc.PowerBI - Reconfigured Existing PowerBI Reports to accommodate more metricsSolarwinds Orion and DPATechnical Support/Customer service for SharePoint, Teams, SQL and PowerApps support using Samanage, Simplement HVR Management

• Managed and Supported Company-wide SharePoint Online/Office 365 Data, Enterprise Hub Sites, Project Sites, Users/Permissions, Workflows, Training• Project Management (using PMI Methodology): o Company-wide update from Classic to Modern version, sites, pages/lists, content types, taxonomy (using ShareGate) o Data migration from Network Drives and various other sources of data storage to single-source SharePoint o Bi-Company Intranet – using SharePoint• Business Analyst: worked directly with Business Division Executives on gathering business requirements, helping with mockup, setting goals, engaging with Division team and stakeholders on adoption• PowerApps: Created various PowerApps for recording and managing Incidents on jobsite (using SharePoint lists, Microsoft Flow and SQL). • Managed the SQL Spectrum Database/Azure Databases: Table syncs to Azure, jobs, views, T-SQL, SSMS• Setup Azure for SharePoint Modern Site Provisioning: using Azure Automation, Function Apps, Logic Apps/Flow using PowerShell (PnP), JSON, JavaScript, XML• Flow/Logic Apps: Setup SharePoint and PowerApps notifications, approval flows and more• Setup user adoption practices: coordinated with L&D for SharePoint/Teams adoption • Minor role: SharePoint SPFx: WebPart HTML, JavaScript, CSS• Advocate of O365 Tools: Teams, Planner, Yammer, etc.• Member of the San Diego O365/SharePoint User Group

• Assisted Implementation on SharePoint Online/O365 for San Diego Energy Company• Business Analyst: worked with directly with client PM on planning site architecture and developing sitebuild plan, Content Management migration strategies (ShareGate) and site adoption• Provided assistance on introducing and developing on SharePoint use: Standardization and Governance

• Spearhead Microsoft Solutions (Sales, Implementations) into new market areas, offering up Office 365, SharePoint, Exchange and other Microsoft Solutions in Laos. Broke ground on providing high level Cloud, Microsoft and IT solutions in Laos. Assisted in developing partners and strategies on sales and implementation with local clientele• Project managed all implementation and migration Microsoft projects, achieving top results – from Office 365 on-prem to cloud migrations, SharePoint and others using Microsoft tools like FastTrack, ShareGate and AvePoint’s SharePoint Migration tools.• Responsible for getting the company on Office 365/SharePoint and directed migration and training for compliance• Setup Dynamics CRM 365 (D365) to manage all customer accounts, customized and provided ongoing training the staff on best practiceso Setup a Cold Calling interface solution and a Device Leasing solution with BI analyticso Setup a simple asset database for managing leased computers to customers• Setup SharePoint as the internal document management system• Assisted in BI/analytics and reporting for the CEO and management team using PowerBI. • Conducted Office 365 Seminars for O365 customers how to use O365 Apps, SharePoint and much more.• Created easy-to-understand presentations and marketing on O365, SharePoint and other Microsoft solutions.• Managed a technical team to assist with implementations, migrations and support.• Helped established Microsoft Silver Level Partnership in Datacenter and Cloud Productivity and other partnerships with Sharegate, Firestart, Collabware, LeapThought, Bismart and more.• Knowledgeable with other O365 solutions like Dynamics365, Delve, Yammer, Project and more.

• SharePoint - created a large scale customer portals using SharePoint 2013, centralized all documents and managed each department document workflow and document library repository.• Setup, customized and provided technical support for small businesses for monthly revenue using Microsoft SharePoint 2013• Setup and Managed Disaster recovery solutions for SharePoint and Windows using many methods.• Developed and Assisted in Project Implementation and Migrations for SharePoint 2013. • Assisted with other Microsoft implementations like Exchange, Windows Virtualization• Managed a technical team to assist with implementations, migrations and support.• Created and conducted SharePoint training modules to clients for user acceptance

• Implemented SharePoint 2013 Solution for many Lao/Thai customers. SMB. o Conducted interview and scoping to find customer needs, created documentation, plano Executed implementation of SharePoint on-prem solutiono Worked with the customer on site customization and user acceptanceo Provided training modules/seminars on how to use. Other SharePoint Skills: Forms integration with InfoPath Site Setup and Management User trainingCreating Customized Workflows Template customization Site and User SecurityWord and Excel File Integration SharePoint Documentation Problem Solving Research• Ancillary role in setting up Operations and responsible for all Day-to-day Operations of Mekong Software Solutions: o Customer Management: Engagements and Negotiations, Sales and Marketing strategieso Technical: Project Overview, documentation, support research and training.• Provide leadership on all IT projects from customer interaction, preparing the team, establishing project plan, documentation, execution and post project wrap-up.

Formerly the IT Manager and currently the SharePoint and Dynamics CRM lead at ECME Electrical Civil Mechanical Engineering and integrating ECME-IT Professional IT Services into ECME. Instrumental of many facets of business development from developing the IT infrastructure to face scalablitily and reliablity factors. Become Lao's first registered Microsoft Action Pack Subscriber: Sept 2011, followed by a Silver Level Competency in Desktop Services in June 2012.Implemented a complete Microsoft ERP and Document Management solution using Microsoft Dynamics CRM 2011 and SharePoint 2010 for in-house use. And assisted in network rebuild in a Windows2008 R2 Server backbone using HyperV, Active Directory and Group Policy with Cisco Routers, Switches and WiFi Hardware.Hired and setup training for IT team in Microsoft Cisco. Current team successfully passed all Microsoft Dynamics CRM Certifications and are working on many, many more.Created a mobility bridge using Motion for Industrial quality Tablets for exisiting ECME work environments and for Mining companies.Setup ecmelao.com website, prepared graphics and utilized Facebook and other SEO, SMO to help double yearly traffic flow visits with limited budget.Helped establish internal procedures and policies for IT and Human Resource purposes using standardized documentation standards.

Developed and Implemented internal infrastructure development and Business StrategiesInternal IT Solutions:• Site Evaluation: Evaluate current state of IT state and present to you in easy-to-understand language what you have and what could be wasting your money that you could be spending on for a better solution.• Road Mapping: Analyze, prepare and assist in implement of cost effective plans to modernize an IT solution that best fits your company goals.• Procurement: Assist with purchasing on finding the optimal software, vendor, contractor, developer so you save money and reap the highest reward• 2nd Opinion: Provide a credible option on IT decision to weigh the pros/cons. Because one opinion could really damage your business. • Document Management, Customer Management, Proposal Writing, and IT ManagementProject Management• Direct IT Projects (Implementation, Migrations, etc.)• Help assist on Projects ensuring all parts are achieved in a timely basisEmployee Management• Evaluate current IT Staff, so you understand the value of the employees you have• Prepare/Implement solutions to maximize employee efficiency• Assist with employee hiring practices, so whoever you hire fits your exact needsImplementation of Project Planning to existing Networks and Systems (software and Hardware)Setup 2003/2008/2012 setup with email (Exchange), remote (VPN/RDP), data backup, othersDeveloped, Maintained Active Directory/Group Policy StructuresSales Leader: Setup and executed sales strategies, used many online and offline strategiesCustomer Management Solutions ExpertOnline Marketing StrategistDocumentation: created all documentation on internal processes and policesTech Skills:SharePoint 2007, 2010, 2013 Solutions ExpertMicrosoft Dynamics CRM 2011Domain Hosting and Website Development/CMS Specialist Graphic DesignWeb/Banner development, Photoshop

Instructed: Joomla, DotNetNuke, DNN: skinning, SharePoint and ASP.NET

Supported Analyst on an "In-House" Ordering/Call tracking software interface for Blackberries, Pagers and Cell PhonesInteracted with vendors in order to make the Ordering software coexist.Interacted with developers and other internal departments on issues regarding any corrective means to outstanding issues.Conducted/Assisted in meetings with many levels of management regarding issues, reporting, and upgrades

Setup/Managed Small to Medium Client Server Networks for 30 Legal firmsWindows 2003 Small Business Server: (installed, configured, setup Users in Active Directory, Printers, Antivirus Client/server software) as well as product research to fit the environment.Exchange 2003 server ManagementSharePoint portal server Installation and manage, document managementCustomer Management, helped with maintaining existing customers, projects and billing

Managed and provided Server support for 13 Columbus Public Schools

CHOICE/Cardinal.com specialist

Sales: Assisted in growing existing accounts Conducted team building exercises and team organizationAssisted in monthly and quarterly budget analysis: projections and cost allocationsConducted Software, Hardware, procedural and change management research and presentations Assisted in hiring procedure: conducted resume analyses and initial interviews/inquiries

At Honda Research and DevelopmentManaged 13 man team (8 helpdesk, 5 Asset Management team)Direct Sales liaison to HondaSupported in detail Lotus Notes with developers (Lotus Notes ver. 4.5 support: Debugging, testing.)Created and organized helpdesk and involved with the progression of the Helpdesk direction and dutiesCreated Asset processes: PC retirements, setups, contacting end user on exchanges - using Peregrine SoftwareOrganized and evaluated staffing schedules and discrepancies with helpdesk and asset groupHelped design and test Lotus Notes Call Tracking software (C.Support) for the HelpdeskCreated Detailed Documentation on procedures and policies developed within Assets and HelpdeskAssisted in PDA research for company: tested and involved with many makes and models

Design ESD certified Lab and helped maintain ISO 9001 and 14001 Certifications.