Peter Pottinger Email & Phone Number

New Smyrna Beach, Fl, Us

• Home and Business Interior Design Consultant.• Specialized in custom Kitchen, Bathroom, Media Room remodels and build-outs.• Audio/Visual and Office Networking specialist.• Nurtured business relationships with vendors and suppliers.• Planned, scheduled and monitored work activities in order to meet time and quality targets.

Lyndhurst, Nj

SME Mobile Products and Solutions• High technical knowledge level of Mac, PC & Smart Phone devices and services. • Implemented, troubleshoot and diagnose equipment with network and local hardware. • Setup BES Server and troubleshoot Lotus Notes Email and Calendaring functionality. • Designed and Implemented customer resolutions flow chart throughout the entire support process for all firm approved Mobile Devices.• Lead BlackBerry support meetings with Technology Support Services, to support the product, created known issues list, developed KPIs for tracking usage and server failures. • Designed and Maintained BlackBerry website for the tracking of new products, comparisons of services.• Monitored Firewall and policies distributions to client machines.

Lyndhurst, Nj

• Managed internal relationships with technology leaders in the organization’s business units in order to identify and implement software solutions.• Established and maintained business relationships with key manufacturers, developers, suppliers, system integrators and service providers to maintain awareness of new products and services in the hardware and software industry.• Liaised with appropriate teams for the development of corrective actions or viable workarounds to resolve incidents, problems • Supported, enhanced and developed systems, subsystems and program specifications.• Debugged complex programs working from detailed specifications.• Coordinated with other groups within the Information Technology Department to ensure that custom software operated within the organization and business unit standards.• Recreated, Analyzed, Troubleshoot, and Diagnosis of incidents relating to off-the-shelf and proprietary applications and/or platforms.• Deployed Application Upgrades and Service Patches.• Performed routine audits of systems for the purpose of preventative maintenance of applications and reporting on their status• Presented complex technical information to both technical and non-technical audiences.• Planned, scheduled and monitored work activities in order to meet time and quality targets.

Managed internal relationships with technology leaders in the organization's business units in order to identify and implement software solutions.Established and maintained business relationships with key manufacturers, developers, suppliers, system integrators and service providers to maintain awareness of new products and services in the hardware and software industry.Liaised with appropriate teams for the development of corrective actions or viable workarounds to resolve incidents, problems Supported, enhanced and developed systems, subsystems and program specifications.Debugged complex programs working from detailed specifications.Coordinated with other groups within the Information Technology Department to ensure that custom software operated within the organization and business unit standards.Recreated, Analyzed, Troubleshoot, and Diagnosis of incidents relating to off-the-shelf and proprietary applications and/or platforms.Deployed Application Upgrades and Service Patches.Performed routine audits of systems for the purpose of preventative maintenance of applications and reporting on their statusPresented complex technical information to both technical and non-technical audiences.Planned, scheduled and monitored work activities in order to meet time and quality targets.

Bachelor Of Science (Bs), Computer Science

Bachelor Of Science, Accounting

Rational Performance Tester Certification