Phillip Reynolds Email & Phone Number

Rock Hill, South Carolina, United States

Consulting for Audio/Visual and Information Technology services

Rock Hill, South Carolina

Led team of six with oversight of helpdesk, infrastructure, desktops, servers, applications, SQL, network, and information securityServed on Nutanix and Noble Contact Center executive advisory panelsRole inclusive of all previous duties listed below

Rock Hill, Sc

Led team of 4 with oversight of helpdesk, infrastructure, desktops, servers, applications, network, and information securityCompleted multiple security and compliance standards and third party audits, including SOC I Type II, PCI-DSS, HIPPA, FISMA, GLBA, ISO 27002Deployed highly-available WAN environment with F5 BIG IP LTMs and Palo Alto firewallsDesigned, configured, and deployed VOIP phone systems with complex IVRs, skills based routing, custom agent screens, call recordingDeployed integration with call recording voice analytics vendorRole inclusive of all previous duties listed below

Transformed the infrastructure of a mom and pop IT shop into a world class enterprise private cloudDesigned and enacted disaster recocery procedures and associated technology with an RTO of 15 minutes and RPO of 15 minutes or lessDeployed a roll-out of virtual desktops, enabling the company to grow from 160 to 380 employees with only two IT staff Designed and configured WAN/LAN environments, firewalls, routersDeveloped written documentation for internal use and for customers

South Carolina District 5

ONE is a Grassroots advocacy organization to end extreme poverty and preventable disease. There are 3 million ONE members worldwide and over 15,000 in South Carolina! We are in it to END IT. To learn more, go to one.org. We're not asking for your money --- we're asking for your voice.

Technical support for computers, tvs, phones, and cameras for Best Buy customers.