Robert Bye Email & Phone Number

Bendigo, Vic, Au

Swan Hill, Victoria, Australia

Family Carer Support

Bendigo, Victoria, Australia

Victoria, Australia

• Managing Team performance daily to ensure all expectations of the Client are meet.• Leading and developing staff, to meet core values of Care, Pride, Innovation and Trust.• Helping to build a culture of engagement with staff and client.• Contribute to the centre as a whole, supporting other Team Leaders and Departments.• Using system tools and analysis, to support team on a journey of continuous improvement.• Managing call escalations and call take overs in accordance with… Show more • Managing Team performance daily to ensure all expectations of the Client are meet.• Leading and developing staff, to meet core values of Care, Pride, Innovation and Trust.• Helping to build a culture of engagement with staff and client.• Contribute to the centre as a whole, supporting other Team Leaders and Departments.• Using system tools and analysis, to support team on a journey of continuous improvement.• Managing call escalations and call take overs in accordance with Client policy.• Where required undertaking performance meetings, to change behaviour in line with policy.• Identify opportunities for staff in relation to training needs and development. Show less

• Managing daily operations, staff rostering, daily team meetings, KPI targets. Manage facility maintenance schedules and emergency call outs.Risk assessments. Including JSA and SWMS.Equipment inspection and preventative maintenance.6 sigma and continuous improvement.Purchasing and stock control, stock taking, quality control.Design and implement training and induction material.Maintain and control WHS for contractors including relevant paper work.Traffic… Show more • Managing daily operations, staff rostering, daily team meetings, KPI targets. Manage facility maintenance schedules and emergency call outs.Risk assessments. Including JSA and SWMS.Equipment inspection and preventative maintenance.6 sigma and continuous improvement.Purchasing and stock control, stock taking, quality control.Design and implement training and induction material.Maintain and control WHS for contractors including relevant paper work.Traffic coordination including developing plans to stream line process and cut costs. Training Staff and Contractors, ensuring compliance with WHS and Site regulations. Show less

Victoria, Australia

• Manage daily operations and fleet management for the distribution of letters and parcels• Manage Contractor negotiations and tenders for contracted deliveries.• Working with key stakeholders including Government, Local Council and Customers • Develop a workplace culture that promotes and values quality customer service, productivity, teamwork and safety.• Audit OHS operations then facilitate training for Management and Staff.• Reporting to internal and external parties on… Show more • Manage daily operations and fleet management for the distribution of letters and parcels• Manage Contractor negotiations and tenders for contracted deliveries.• Working with key stakeholders including Government, Local Council and Customers • Develop a workplace culture that promotes and values quality customer service, productivity, teamwork and safety.• Audit OHS operations then facilitate training for Management and Staff.• Reporting to internal and external parties on current performance KPI's and growth forecasts. • Responsibility for safety and building a zero harm culture.Achievement: Worked with staff, contractors and Transport department, to develop and successfully implement changes that reduced overtime from 17.5% to 3.2%. Show less

Toowoomba, Australia

• Providing information to clients in relationship to their current policy and the PDS.• Sales and Customer Service. • Promotional work.• Policy expert.

Tasmania, Victoria And Queensland

• Apprenticeship in Tasmania including historic restoration and new construction.• Worked in Victoria and Queensland predominantly on new construction projects.

Mental Health And Peer Support, Certificate Iv

Workforce Development And Training

Activities and Societies: Train the Trainer

Diploma, Business Administration And Management, General

Occupational Health And Safety

OHS Fundamentals Presenting Information

Stonemasonary

Trade Certificate