Patricia Pronstroller-Tolentino, Cssyb, Afpm, Ams-T Email & Phone Number

Valenzuela, NCR, PH

Pasig, National Capital Region, Philippines

- Partners with Department heads to create development programs for all Makati based employees.- Plans, designs and facilitates various soft skills programs for healthcare professionals and trade partners under the Partner Development Program- Participates in the Initial Classroom Training of new Field Sales hires and newly promoted Area Sales Managers..

- Reports directly to the HR Head- Spearheads day to day functions of HR: Recruitment, Training, Organizational Development, Employee Relations, Payroll and Compensations and benefits- Manages the HR budget- Handles the orientation and on-boarding of all new-hires- Manages all Internal and External training programs including Remedial Training for.

- Reports directly to the EVP- Leads a team of HR Specialists and Assistants- Spearheads all internal HR processes- Created a Training plan for all divisions in the company based on Individual Development Plans, interviews and FGDEvaluation System - recommended the 360 degree feedback- Initiated Employee Counseling- Drives the (IiP) Investors In People.

- Reports directly to the President and CEO- Conducted Training Needs Analysis and Focus Group discussions - Tasked to identify, design, facilitate and monitor the skills development, activities/interventions for District Managers, the office staff and sometimes Product Managers- Works closely with the Regional Sales Managers in ensuring proper.

- Managed 2 sites, Makati and Ortigas.- Set up Inbound and Outbound campaigns for the Philippines. - Reports directly to the International Training Head based in the US. - Start up various programs for clients in the Philippines. - Authored all training modules and lauched successfully all programs for all 20+ cliients based in the USA, Canada and.

- Lead a team of 8-20 Quality Assurance Specialists at a time to ensure calls are meeting standards of all clients. - Spearheaded Rater Reliability Tests to ensure calibration among team members.- Took the lead on weekly client meetings via video conferencing for Product and Systems updates as well as improvements in SOP.- Spearheaded the Certification.

- Taught a class of 41 students Reading, Math and Reigion- In addition to this, taught two more classes of 41 students each, Reading 3X a week.- Developed weekly modules for the club. Facilitated exhibitions and competitions in class. - Encouraged the lower grades to become better communicators by learning the dynamics of Public speaking.

Diploma On Image Consulting, Image And Personal Branding

Hrbp Master Program, Human Resources

Bachelor Of Science, Psychology

Activities and Societies: Student Council, Debate Team, Psychology Society, TINIG - Interschool paperPresident, Debate Team; External Vice.

Secondary Education, Bs Psychology