Prabakaran Selvaraj Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Chennai Area, India

1) Resource & Inventory Management2) Release Managment3) Service Now Support4) Project Management5) Service Management6) Reporting

Chennai Area, India

Roles & Responsibilities: Resource Management & Inventory Management.1. Providing SharePoint Access to the user.2. Adding the Respective user to Group Management based on their Designation & Tower.3. Raising the Project ID for the Resources based on Tower Wise.4. Allocating the Assets like Data card, VPN Token, Laptop, Support Phones, Head phones Etc.5. Intimating the Resources for filling up the Roll ON Tracking Sheet.6. Preparing Weekly reports… Show more Roles & Responsibilities: Resource Management & Inventory Management.1. Providing SharePoint Access to the user.2. Adding the Respective user to Group Management based on their Designation & Tower.3. Raising the Project ID for the Resources based on Tower Wise.4. Allocating the Assets like Data card, VPN Token, Laptop, Support Phones, Head phones Etc.5. Intimating the Resources for filling up the Roll ON Tracking Sheet.6. Preparing Weekly reports based on the Charges, Location, Roll ON/OFF dates Etc. of the respective Employees in the Project.7. End to End follow up fora) Project ID (creation/deactivation)b) Email ID (creation/deactivation)c) Lync Access8. Triggering the following particulars during Roll ON/OFFa) Client Data Protection b) InfoSec Awareness Training c) Bay Access (Allow/Revoke)9. Initiating the procurement of Laptop accessories in E Procurement tool and Follow up with Vendors till the delivery.10. Tracking of documents likea) Laptop’s trackerb) Data card trackerc) VPN Tokens trackerd) Exit & Entry tracker. Show less

Chennai Area, India

Roles & Responsibilities: Handling responsibility of work in Genius consultancy. Additionally, responsibilities of handling below Asset Management: 1. Assigning the Assets like Laptop/Desktop to the Employees based on the Sify Net requests and approvals.2. Assign Service Engineer to repair the Spare assets from the Stock.3. Quality Check on Software Installation of Sify Premises before assigning to respective Employees.4. Coordination with HR for the… Show more Roles & Responsibilities: Handling responsibility of work in Genius consultancy. Additionally, responsibilities of handling below Asset Management: 1. Assigning the Assets like Laptop/Desktop to the Employees based on the Sify Net requests and approvals.2. Assign Service Engineer to repair the Spare assets from the Stock.3. Quality Check on Software Installation of Sify Premises before assigning to respective Employees.4. Coordination with HR for the Asset Management and Procurement in New Purchases.5. Preparing Daily & Monthly review reports and Presentation on the Asset Management Operations.6. Coordinating & escalating with the OEM (Dell, HP, and Toshiba) for the Service and procurement related issues.7. Single Point of Contact for Asset discrepancies related issues of Sify Tech Ltd.8. AFC (Associate Final Clearance) process handled and maintained. Inventory Management: 1. Maintaining the Stocks of Assets like Laptops & Desktops. 2. Preparing the Daily & Monthly review reports on Inventory details to the Sify Management.3. Forecasting the asset requirement based on HR requests & approvals and requesting to the Procurement Team. Show less

Chennai Area, India

Resource and inventory Management

Chennai Area, India

Roles & Responsibility:1. Downloading reports from CRM Oracle Tool frequently for Tag’s which is raised by the End Users. 2. Updating the details from CRM Oracle to MS-Excel.3. Assigning Engineers to the respective Tag’s based on the Location. If Tag’s belongs to Chennai will assign Local Engineers else for Out Location will assign Regional Engineers.4. Following & Getting closure updates from Engineers frequently through Phone Contact/Mail.5. For Certain Tag’s , call… Show more Roles & Responsibility:1. Downloading reports from CRM Oracle Tool frequently for Tag’s which is raised by the End Users. 2. Updating the details from CRM Oracle to MS-Excel.3. Assigning Engineers to the respective Tag’s based on the Location. If Tag’s belongs to Chennai will assign Local Engineers else for Out Location will assign Regional Engineers.4. Following & Getting closure updates from Engineers frequently through Phone Contact/Mail.5. For Certain Tag’s , call logging with Ensure Services Ltd for servicing, replacing spares, etc.,6. Updating & Sending Productivity Sheets of Engineers on Daily Basis to Project Manager.7. Preparing & Sending Reports Daily wise to Team Head.8. Handling Remote tools like Lync (Office 365 Tool), Kaseya, Team Viewer, Ammy Admin, Supremo for Remote support for the End user for• Mail Configuration (Pop3 / IMAP / Exchange Protocol).• VPN Configuration.• O365 Configuration.• For Administrator Privileges. • Software Installation, etc.,9. Maintaining Impress Spares like Keyboard, Mouse, HDD, and VGA & LAN Card, SMPS, Motherboards etc and maintaining the details.10. Handling Consumable Spares for Laptops & Desktops.11. Updating the details from CRM Oracle to Share Point for Consumable requests.12. Interacting & Getting Updated status from TEAM IS, Commercial for Consumable Spares.13. Following with User for getting Acknowledgement receipt of Spare (Battery, Adapter, Hinges, LCD etc.) replaced.14. Clearing (Associates Final Clearance (AFC)) the Assets from Employee name through Sifynet and maintaining the data’s in Ms Excel sheet.15. Preparing & maintaining weekly review report for Consumable, Clearance and New Assets – Updating in SharePoint.16. Assigning Engineers for Installing Basic Software’s for New Laptop & Desktops for New Employee as per Asset Engineer request from Stores Show less

Coordination and achieving SLA

Master'S Degree, Mba - Technology Management

MBA - Technology Management

Bachelor'S Degree, Electronics And Communications Engineering, A

Activities and Societies: Main coordinator in Dept BE- ECE