As a branch manager at PAY2DAY, I lead the daily operations of a financial services branch, ensuring compliance, efficiency, and customer satisfaction. I manage a team of 10 staff members, who I train, coach, and support to deliver excellent service and meet sales targets. I also handle the cash flow, budgeting, and reporting of the branch, using my accounting skills and Microsoft Office proficiency.I have a strong educational background in business, with a diploma from Seneca College and a bachelor of commerce from Panjab University. I also have an internship certificate from the banking industry, where I gained valuable experience and recognition. I have more than four years of experience in customer service, working in different roles and industries. I am a professional, respectful, and committed person who values ethics and teamwork. I enjoy learning new skills, reading novels, playing badminton, and spending time with my friends and family.