❖ GST workings and filing of GSTR1, GSTR3B, GSTR9, GSTR9C & GSTR2A for 9 locations❖ GST mapping will be done in application called ALCS based on GST no., Invoice location, from and to locations and Client name.❖ Preparation of GST Declaration Letters and providing GST challans to the Client based on the Invoice no. and date.❖ GSTR1 vs. GSTR3B Reconciliation❖ Handling of GSTR1, GSTR2A & GST Challans queries❖ Cenvat Input Credit Reconciliation❖ Handling the Insurance policy and Claim works❖ Designing and Delivering Corporate Presentations❖ Handling Premium calculation addition deletion correction❖ Follow up with TPA to close the pending case If any within the SLA TAT❖ Following with insurance Co for the addition deletion Endorsements. Maintaining the CD Balance❖ Following for E-cards and physical Vidal Id and updating the data❖ Taking ownership of enrollment problems and ensure complete customer satisfaction of problem resolution.❖ Closely monitoring the team activities through team hurdles and motivating them by keeping high moral.

❖ Handling the Insurance policy and Claim works❖ Handling Premium calculation addition deletion correction❖ Follow up with TPA to close the pending case If any within the SLA TAT❖ Handling of escalated cases, if any❖ Managing claims by coordinating with TPA❖ Following with insurance Co for the addition deletion Endorsements. Maintaining the CD Balance❖ Following for E-cards and physical Vidal Id and updating the data.❖ Managing claims by coordinating with internal department.❖ Handling of escalated cases, if any❖ Closely monitoring the team activities through team hurdles and motivating them by keeping high moral.

❖ Maintaining client relationship.❖ Identifying new sales leads with proper KYC Documents.❖ Pitching Products & Services on (CASA, LI, GI, Mutual fund).❖ Maintaining Sales Force track.❖ Month End Closing Activities.❖ Answering customer enquiries or passing them on to the appr❖ Giving information and helping to solve customer problems.❖ Selling products and taking references.❖ Processing complaints and, if appropriate, issuing refunds.❖ Taking information from customers and entering it on a datab❖ Taking payments by cash, or cheque.❖ Making sure that the customer's experience is a positive one.