Prabhakar Kumar Email & Phone Number

Delhi, India

Ranchi, Jharkhand, India

*Creates a positive team atmosphere among Team Members.*Maintains records of staff periodic manner and operating costs.*Provides feedback and coaching to the Team regularly.*Understands building capability through Cross training*Treats all Team Members fairly, with respect.*Sets high standards for appropriate team behaviour on shift.*Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.*Handle guest complaints in restaurants.

Responsibilities: * Responsible to Present Taj First at all .Ensure effective communications between each shifts.*Supervise the room service area in order to attract, retain, and motivate the employees.*Ensure compliance with all local liquor laws, and health and sanitation regulations.*Daily Team Roster approved made by Supervisor .*Follow Up with Restaurant Manager,Share Incident and Complaint if cannot Handle by myself.* Manage the room service area in order to attract , retain , and motivate the employees. *Help Restuarant In busy operation , Responsible for Guest feedback nad guest Score.*Daliy Note for Guest Score , Budget, Revenue,Needful Report check on Daily Basis.* Ensure compliance with in Room Dining SOP’s. * Ensure the timeless and accuracy of amenity set-up and delivery.

Bihar, India

New Delhi, Delhi, India

Responsible: Respond to guest complaints in timely manner. For Alcohol inventory & store inventory. Ensure to Do Briefing employee before operation start. Responsible for making weekly employee roster. Prepare Ensure all staff are meeting all established standards of service. Responsible and require submit Outlet sale reports timely manner.

Aerocity

Responsible and require submit Outlet sale reports timely manner.Guest Service Associate Food & Beverages.In Room Dining , JW Marriott.APR -01-2017 to March 30 2019 JW. Marriott Hotel, Delhi, India as GSA Food & Beverages. Responsibilities: Set table trays pickup all food according to type of food ordered and hotel service standards. Accurately records , pre-checks and and beverages orders. Check with the guest regarding the satisfaction of the meal. Report cleanliness and maintenance issue to the immediate supervisor.Guest Service Associate Food & Beverages.K3 Restaurant, JW Marriott .Dec -01-2015 to March 30 2017 JW. Marriott Hotel, Delhi, India as GSA Food & Beverages. Key Result Areas Ensure to provide a warm welcome and dond farewell to the guest. Greet guest according to the standards to ensure superior services. Posses good knowl;edge of a dufferent kind of silverware. Aware with resturent menu prices ,Able to take table food and beverage orde

Key Result Areas  Handling IRD, Banquet set ups, Bar set ups, Food and beverage service and side duties. Accountable for Guest Complaints, Follow ups, Smooth and Efficient flow of Functions. Liaison with other departments for complete Guest Satisfaction.

Diploma In Hospitality, Hospitality Administration/Management

Bsc.In Hospitality And Catering Science, Hospitality