Prabhakar S Email & Phone Number

Providing remote support over 2300+(400 virtual machines and 1700 hosts) servers which are include Production Staging Development and test hosts.Providing resolution to all types of incidents within SLA.Analyzing and resolving USM alerts (Exceeding threshold limit) which are received as incidents.Updating OS level patches and kernel patches Using zipper, yum.Performing general administration tasks like monitoring system resources, Ssh, tar, nfs, netstat.Creating and updating cronjobs as requested by customer.Providing 24/7 remote support.Monitoring log in Linux servers, including processes, crash and swap management, with password recovery and performance tuning.Set up, configure and troubleshoot TCP/IP, DHCP, Default Gateway DNS; FTP, Firewall SSH, Iptables, UDP, Samba, NFS and CIFS, in a multiplatform LAN.Experience in vi System Hardening (Maintaining and monitoring systems, disable vulnerability services, restrict user access, setup a password aging policy).User and Security Management in Linux/UNIX (Change permission, create, modify, delete groups and user accounts in UNIX and Linux).Performed troubleshooting with network tools like ping, netstat, traceroute, nslookup

Providing remote support over 2300+(400 virtual machines and 1700 hosts) servers which are include Production Staging Development and test hosts.Providing resolution to all types of incidents within SLA.Analyzing and resolving USM alerts (Exceeding threshold limit) which are received as incidents.Updating OS level patches and kernel patches Using zipper, yum.Performing general administration tasks like monitoring system resources, Ssh, tar, nfs, netstat.Creating and updating cronjobs as requested by customer.Providing 24/7 remote support.Monitoring log in Linux servers, including processes, crash and swap management, with password recovery and performance tuning.Set up, configure and troubleshoot TCP/IP, DHCP, Default Gateway DNS; FTP, Firewall SSH, Iptables, UDP, Samba, NFS and CIFS, in a multiplatform LAN.Experience in vi System Hardening (Maintaining and monitoring systems, disable vulnerability services, restrict user access, setup a password aging policy).User and Security Management in Linux/UNIX (Change permission, create, modify, delete groups and user accounts in UNIX and Linux).Performed troubleshooting with network tools like ping, netstat, traceroute, nslookup

Checking the Health Check(HC) calendar on a periodic basis to perform HC as requiredScheduling HC for Servers requiring HC in Fusion Scanning ToolScheduling manual HC for servers requiring HCExperience in Internal and External AuditsCoordinating with the System Admin teams to complete the manual HCValidating the results of the HC (Manual and through Fusion)Upload result of the manual HC to ECM(Health Check metric tool)Suppress Deviations /false positivesCreate Non –Compliance Issue Cirats records to remediate valid deviations as requiredServer acceptance and Decommissioning.Cirisats Patch advisories consolidationGather action plan from the platform support team and updating the same in CIRATS toolRaise Cirats extensions as required, provide justification for the extensions, follow up on extensions approval and updating the Cirats record with required artifactsDriving the SA team to complete the patching activity within the stipulated period, collecting and storing artifacts to substantiate the patching activity and updating the Cirats record with the required documents for closureCollect, Preserve & maintain records and artifacts for all Health check & Patching activitiesTrack all deviations and maintain artifacts for all remediation performed by the teamMaintain all Risk acceptance documentsSupporting multiple projects simultaneously.

India

B.Tech, Electrical And Electronics Engineering

Education record