Prabhakar Singh Email & Phone Number

Chandigarh, India

Chandigarh, India

1. Driving Digital Transformation & Business Solutions to Enhance Citizen Services in Punjab State2. Orchestrating Integrated Program Management for Government Schemes3. Spearheading Enterprise Software Development & Management for Service Delivery.4. Innovating Business Process Re-engineering and Implementing emerging technological interventions e.g. AI/ML/Blockchain/Data Science in various service delivery aspects.5. Stakeholder Engagement and Effective Team (Technical and Functional) Leadership.

Pune, Maharashtra, India

Pune Area, India

1. IT & Strategy consultant for PCMC - City Transformation Office (CTO)2. Planning & Execution of strategy as the project outcome3. Procurement consulting by making RFQ, RFP as per the requirement4. Vendor Onboarding, Negotiation & SLA Monitoring5. Stakeholder engagement and client satisfaction6. Delivery management as per project schedule and client requirement7. Project Finacial Modelling & Risk management8. Consulting for building city identity of Pimpri Chinchwad by efficient use of IT and strategy mix.9. Building complex software (e.g. Cloud Computing Application) to address govt. requirements10. Application of Balance Score Card tool for strategy performance 11. Project dashboard conceptualization and implementation12. Government process re-engineering by utilizing IT-enablement and Blockchain (Smart Contract)13. Monitoring and suggesting best practice for procurement of services/solutions

Mumbai Area, India

• Consulting for E-governance Projects for Motor Vehicle Department of Maharashtra• Government Process Re-engineering (GPR) of Transport Department of Maharashtra by IT enablement• Capacity building practices across the department• Change management by imparting training to stakeholder and resolution of their day to day queries• Liasoning with various departments to implement processes smoothly• Training to stakeholders regarding new developed practices & processes• RFP creation and Bid Management• Vendor on-boarding and SLA monitoring• Project Management of Mobile App development for citizen services of Transport Department

Indore Area, India

KRA as PRINCIPAL CONSULTANT:• Translation business needs into technical requirements that support the company's Business objectives, and to successfully manage all phases of IT Projects from needs analysis and requirements definition to vendor, implementation, and training• Presales project management• RFP creation, Design Strategy• Solution architecture consultancy• Driving to root causes and able to identify trends, process improvement opportunities, and broader business implications• Planning, managing and driving efforts to successfully deliver client commitments• Generating business of government tenders by bidding on projects• Managing client delivery orientation with set standard and values• Maintaining client relations e.g. Local Government, Municipal Bodies, MinistriesKRA as PRODUCT MANAGER:• Understanding product requirement and suggesting the best solution with the proper framework• Interact with project management and development teams to develop a strong understanding of the product and its objectives• Making go to market strategies• Marketing activities towards brand building• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution• Introduces and markets new products by developing time-integrated plans with sales, advertising, and production• Determining product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.• Maintaining product management staff by recruiting, selecting, orienting, and training employees.• Document, track and escalate issues as appropriate for quick resolution

Indore Area, India

An ENTREPRENEUR:• In my startup journey I have successfully launched 2 products• One product was in Social sector and other in Healthcare domain• Social sector product name: Janta Choupal • Healthcare product name: Med108 • Acted as founder, product manager & team manager in both the startups• Won 4 business plan competition for Janta Choupal• Raised seed funding for Med108 • Due to lack of funds couldn’t scale my ventures and big life lessons learnt• Introduced Tag-In (India’s first anti-loss device) • Did survey & election campaigning for candidates in civic elections • 6/8 candidates won the election where our insights helped them a lot

Indore Area, India

KRA as PM & BA:• Business analysis for the web design and development projects• Preparing BA documents according to clients requirement• Acting as interface between client and team for free flow of information • Budgeting and cost analysis of projects and campaigns• Software Functional Testing and Support • Quality Assurance• Support production deployment of applications and perform “validation testing” • CRM & ERP integration consulting and project management• Affiliate Marketing• Recording and planning of sales activities in opportunity database• Contributed to making the sales pitch more effective and improving it for maximum results• Client interaction and delivery

Indore

KRA as BANKER:• Doing Job of Personal Banker Authorizer handling all daily banking operations• Cash management of the bank• Underwriting & Policy Servicing• Doing Process Audit & SQ Audit in branch level• Maintaining high process and service quality compliance as per bank norms• Suspense Monitoring and Transaction monitoring• Customer meeting, complaint handling (CRM Management)• Form checking and processing• Acquiring new relationships for the bank• Managing a portfolio of preferred customers • Customer retention activities

Shujalpur Area, India

KRA as BANKER:• Doing Job of Personal Banker Authorizer handling all daily banking operations• Cash management of the bank• Underwriting & Policy Servicing• Doing Process Audit & SQ Audit in branch level• Maintaining high process and service quality compliance as per bank norms• Suspense Monitoring and Transaction monitoring• Customer meeting, complaint handling (CRM Management)• Form checking and processing• Acquiring new relationships for the bank• Managing a portfolio of preferred customers • Customer retention activities

Bhilai Area, India

KRA as INSURER: • Process of underwriting and its compliance till issuance of policy• Scrutiny of forms according to underwriting norms• Act as trainer for the team of advisors of the branch• Managing and guiding team of thirty advisors• Preparing new advisors for license exam• Policy servicing & query handling• Customers meet of existing customer of the company to educate them about various plans and other investment options• Managing renewal related queries of customers and generating renewal premium with proper customer follow up• Preparing MIS related to renewal data and also doing key analysis related to collection drivers

Executive Program In Digital Transformation

Master Of Business Administration (Mba), Marketing & Finance

Learnt basic Management skills..

Bachelor'S Degree, Computer Science

Learnt basic computer programming skills.

Schooling, Business Administration And Management, General

Activities and Societies: Sports (outdoor) majorly