Prabhakaran P Email & Phone Number

Bengaluru, Ka, In

India

As a manager handling team size of 5 members with 3 business deal operation analysts and 2 full stack salesforce developer.Below are the roles and responsibilities :•Processes - Bookings, CPQ Approval, CPQ Quote Assistance/Sales-Success Support/Opportunity Management•Support the continued development of financial modelling such as Forecasting, Operational Planning, Weekly Sales, and Success Data pack to gauge sales and marketing team performance•Case Management - Supporting Marketing, Sales & Success Org on maintaining accurate customer Install Base in Salesforce. •Interface with Product, Finance, HR, and Sales Team •CPQ - Enhancement • CPQ Layout • Product Bundles • Price Book Health / Additions • Approvals • Implement DocuSign •Process Flow • Training • Contract Templates • Reporting + Intel • Consumption-based billing process•Evaluation teams performance by conducting weekly KPI discussions

Coimbatore, Tamil Nadu, India

Bangalore Urban, Karnataka, India

Bengaluru Area, India

• Manage the Renewals Deal Desk Function and assist the customer success team with Deal Structuring, Quoting and Pricing, Special Terms and Exception Approvals Management.• Work with finance to ensure all deals have the appropriate booking packages. This includes fully executable agreements and proof of delivery• Train the customer success team on pricing, quoting and contracting models and best practices and consult with field teams on specific contracts where appropriate• Ensure the details of Accounts and Opportunities are accurately reflected in SFDC (SalesForce.com)• Maintain and complete tasks within SFDC from sales reps and other internal departments.• Drive system and process enhancements to improve the team’s scalability and efficiency• Contribute to managing materials on the sales repository, as needed

Bengaluru Area, India

Bengaluru Area, India

Responsibilities: • Gather information on customer needs from Sales personnel, and leverage Akamai’s systems and policies to efficiently translate customer needs into valid orders for Akamai services.• Assist Sales personnel with the renewal of existing customer contracts by managing the end-to-end order renewal workflow• Work with appropriate internal functions such as our Finance, Product Management, and Services teams to obtain approvals for non-standard orders, and work with Akamai’s Legal team to draft non-standard addenda• Work with the Contracts Department to resolve contract issues• Track the status of in-process sales orders and provide updates to Sales personnel• Review final order documents to ensure completeness, accuracy and compliance with Akamai’s internal policies• Act as an “expert” resource for the Sales team on any questions relating to Akamai’s ordering process or policies. • Attend regularly scheduled sales meetings, and address any questions or issues the teams are facing related to the order process.• Provide feedback on future process improvementsinternally• Analysis

Bangalore

 Responsible for entering customers Orders in Order Management and bill the customer Handling Customer entitlement issues related to Oracle Products & services. Responsible for timely renewal of technical support contracts and Pricing, Invoicingaccording to Customer PO Handling Invoice related issues – Issue of invoice, correction of invoice Works closely with Sales, Contracts and AR Team to ensure timely generation of Invoicesfrom Order Management or Service Contracts. Work with Collections Team to accelerate the cash collection on time Work with Credits Control Team to determine the Credit worthiness of the customers inorder to place Orders with Oracle Helps Rev Rec Team in revenue forecasting at the time of each Q end Handling the Team around 8 members in the absence of Team LeaderAdditional Responsibilities are; Responsible for assigning daily tasks to Team, handling escalations and handling Team in theabsence of Team Leader. Responsible for scheduling the process training for new joiners and other Team memberswhenever they required. Responsible for conducting internal Audit for the Team. Responsible for sending the monthly Audit. Conducting team meeting & updating team with new updates & resolution

Bachelor’S Degree, Business Administration And Management, General, A

Reva Institute Of Science & Management, Bbm, A