Prabhanjan Konnur Email & Phone Number

Bengaluru, Karnataka, India

Client: TravelopiaTravelopia's award-winning travel brands create unique experiences for our guests around the world. From wildlife encounters to polar expeditions, from cultural tours to yachting adventures, ● Enchanting Travels' sales team was spending approximately 30 minutes on each proposal version sent to customers, leading to limitations in serving and converting leads. To address this, a rebuild of the planning tool was implemented, replacing the older system and resulting in proposals being generated in under 10 seconds. This improvement allowed the sales team to allocate more time to interacting with potential customers, boosting their ability to serve leads by 20% every week ● Enchanting Travels' trip execution team spent 45 minutes sending legal documents to customers for each trip, which resulted in inconsistencies and customer dissatisfaction. By implementing a feature that automatically generates these documents with a single click, the team now only spends about 5 minutes on the task with ZERO legal risk● The Yacht rental companies, The Moorings & Sunsail, addressed customer frustrations and reduced post-sales inquiries by rebuilding the Guest Information form to be more user-friendly. This improvement allowed guests to easily understand and manage the required information. As a result, the sales team increased ability to serve leads by 5% in a matter of 3 months●The Yacht rental businesses, ,The Moorings & Sunsail, tackled customer confusion and frustration by introducing a MyAccount feature that presented a checklist of tasks and their respective due dates. This streamlined approach generated a sense of calm and delight for customers, saving them valuable time that would have been spent seeking clarifications. The MyAccount functionality has been successfully implemented for 22,000 users, significantly improving the overall customer experience and increasing the ability to serve new leads by 20%

Greater Jakarta Area, Indonesia

Client: BTPN SyariahBTPN Syariah provides financial products and services to remote, unbanked communities. They offer financial education services. They offer funding and financing products for their customers. They provide funding products including proper savings, proper deposits, proper platinum savings, a proper savings plan, a pilgrim savings account, propersharia savings, a proper sharia savings agent, and a proper platinum savings business.● Identified the right problem to solve by talking to business stakeholders ● Solution rolled out to agents in remote villages increasing their ability to service guests by 15% every day

Bengaluru Area, India

● Built a invoice receivable product to better manage cash flows● Built Data on Demand - an internal product to reduce cycle times and increase accuracy of data● Championed the transition to Scrum over a period of 24 months for the products organization● Managed a team of 30 including developers, testers & designers to launch the enterprise search product

Bangalore/ Amsterdam

Bengaluru Area, India

Master Of Business Administration (Mba), Finance & Strategy

B.Sc, Life Sciences

Activities and Societies: Participated in theatre, Organized college fests and compered at conferences and cultural event openings.

Education record