Prabhash Hettiarachchi Email & Phone Number

Colombo, Western Province, Sri Lanka

Sri Lanka

Sri Lanka

ResponsibilitiesSupport the Marketing and ICT function to define and implement its business plan and goals to support the LRP and goals of the organizationWork with super users and business key users to ensure alignment of the business process to the ApplicationsDrive 100% usage and process adherence in the ApplicationsSupport relevant teams to ensure governance requirements are metWork with Marketing teams to understand challenges faced by users and provide solutionsCollaborate with Brandix and Application Vendor teams to ensure SLAs are metProvide on-site support for urgent and critical business issuesManage future system updates, integrations and other Applications related projects (End-to-End Project Management)Validate change requests and manage change request processIdentify training needs across user community and initiate training programsEnsure system security and adherence to internal ICT policies Manage vendor-related legal documentsManage project budget and payments related to vendorUnderstand business reporting requirements and assist with the design and development requirements for reportsDevelop standard operating procedures (SOPs) related to the Applications.Implement and maintain ITOM defined by the Enterprise Architecture TeamEnd-to-end management and execution of information system projects with accountability for the success of the project including completing the project within budget and on timeMeet key performance objectives, manage issues to resolution, manage project and scope changes effectively, and ensure that the completed work adheres to all company and department standards to align with corporate business objectives

Sri Lanka

Manage wide range of projects in the digital transformation space spanning from machine learning projects to e-commerce integration projects. Manage and lead the project team while coordinating the partners and working-groups engaged in project work.Work closely with users to ensure the project outcome meets business needsRecruit or assign internal/external members into the projectDevelop and maintain detailed project plans while managing the deliverables in line with itResolve cross-functional issues at project level. Record and manage project issues, project scope and change control and escalate issues where necessaryMonitor project progress and performance and provide status reports to the project sponsor while providing regular status reports to the Lead Project ManagerLiaise with, and update progress to, project board/senior management of the particular Business UnitManage project evaluation and dissemination activitiesManage project training and consultancy input within the defined budget wherever applicableEstablish final approval of the design specificationDefine and manage the User Acceptance Testing programmeIdentify user training needs and devise and manage user training programmesPerform any other duties and responsibilities assigned by the management commensurate with the current role

Establish web project scope by studying strategic business drivers; discovering and validating business and technical requirements and parameters; obtaining input from subject-matter experts; examining and recommending changes to current business practices; developing and writing proposals.Operate as a point person and lead multiple concurrent website build projects, managing communications, scope, and timeline.Provide input regarding creative design and user experience recommendations as they align to client’s requirements, project, and organizational goals.Evaluate and take responsibility of the quality of project deliverables before delivery to the client for sign-off. Milestones are to be met as promised at the approval stage.Accomplish work requirements by orienting, training, assigning, scheduling, coaching employees; following production, productivity, quality, and customer-service standards, and identifying work process improvements. Time tracking of staff is a must.Maintain general quality assurance guidelines in aspects such as front-end web design, technical SEO, cross-browser and cross-device responsivity, page optimization through vigorous QA. Act as a subject matter expert for questions pertaining to front-end web design technologies – HTML, CSS, JavaScript, server-side architecture, etc.Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Srilanka

Server Maintenance, Content Curation, Coordinating with producers and studios for timely delivery of programs. Responsible for smooth transmission of live programs and quality assurance. Handling engineering projects,preparation of project proposal, Conducting project feasibility studies, project supervision, coordinating with external vendors.

Colombo, Srilanka

6 Months placement in main control room worked with program transmissions, media system management and ingest operations till Dec 2016. Transferred to studios and assigned to server room from Dec 2016 to February 2017. Assigned to engineering projects handling costings, vendor evaluations, proposal writing, Project lead and project presentations. Finance training. Sap Training. HR Training.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor’S Degree, Electronics And Telecomunication Engineering

Activities and Societies: swimming.

High School, Gce O/Ls Cambridge,Gce A/Ls Edexcel

Activities and Societies: Model United Nations Swim team Cricket team Science society English society