Prabhat Kumar Email & Phone Number

Dubai, United Arab Emirates

Proficiently lead logistic and e-commerce delivery transportationoperations for approximately 120 vehicles, ensuring smoothfunctioning of 60% of deliveries in Dubai.Conduct thorough auditing procedures and generate monthly andquarterly reports to monitor operational efficiency.Coordinate with Drivers Asssociate (DAs) and manage theirassignments according to operational needsMaintain detailed records of monthly vehicle fuel consumption andmaintenance activities.Compile managerial information reports to provide insights intooperational performance.Ensure compliance with UAE government regulations by conductingregular audits of vehicles and maintaining necessary documentation.Conduct weekly training sessions and briefings for DriversAssistants in alignment with company policies and procedures.Demonstrate a comprehensive understanding of customer serviceprinciples and consistently meet or exceed Turnaround Time �TAT�requirements.Collaborate with the HR department to facilitate smoothcoordination of operational documents and processes.Checking RTA Fines and accident report etc.

Dubai, United Arab Emirates

Collaborate closely with the supervisor and senior managers asneeded to ensure seamless communication and coordination withinthe team.Facilitate smooth interaction between the supervisor and otherteam members, fostering a cohesive and productive workenvironmentTake an active role in the recruitment and training of newemployees, ensuring they are equipped with the necessary skillsand knowledge to excel in their roles.Develop comprehensive training materials and facilitate engagingtraining sessions and workshops to enhance team performance andskill development.Cultivate a strong understanding of the company's businessobjectives and promote awareness of shared goals among teammembers.Demonstrate a commitment to upholding the rules and regulationsoutlined in the employee handbook, as well as the company'spolicies regarding fire safety, hygiene, health, and safety standards.Vehicle Tracking

Dubai, United Arab Emirates

Supporting passengers on arriving and departing international flights.Extending customer service and information to passengers. Welcomingpassengers in friendly manners.

Doha, Qatar

Assist in selling store products and services, striving to maximizesales and enhance customer satisfaction.Address customer complaints and inquiries promptly, ensuringresolutions and providing helpful information.Prepare detailed reports for senior managers to provide insights intosales performance and customer feedback.