Associate Consultant
Current1. Pioneered the development of comprehensive SRS documentation for the Recovery module, optimizing the user interface and user experience of the GST portal while streamlining recovery processes.2. Analyzed issues faced by taxpayers and tax officers on the GST portal, and created detailed trackers for change requests aimed at improving portal functionality.3. Contributed to the Recovery modules by implementing UI enhancements in both the back-office and front-office portals, simplifying processes for tax officers and taxpayers, and ensuring compliance with the GST Act.4. Collaborated closely with tax officers to gather and define requirements for functional changes, ensuring all updates were aligned with legal amendments for an improved user experience.5. Prepared detailed techno-functional documents, wireframes, and user stories for change requests within the Recovery module. 6. Reviewed and validated test cases for requested changes to ensure the seamless operation and functionality of the GST portal.7. Conducted Webex sessions and delivered walkthroughs to tax officers, ensuring they were fully informed about recent updates and enhancements to the GST portal.
