Prabhat V Prasad Email and Phone Number

 Daily transactions monitoring and sending alerts to the Merchants and collecting documents for our review. Analyze various reports, financial statements, bank records, and other sources to identify fraud or other instances of financial crime. Sifts through large amounts of data to isolate pertinent information and determine accounts that need further investigation. Performs comprehensive investigations and research to calculate the potential loss / exposure associated with the account. Update, maintain and release ongoing merchant reserves and deposits. Works with Financial Institutions, legal departments and Industry contacts to recover funds. Works with law enforcement at local and Federal level to assist with Investigations. Write investigative summaries for all levels of leadership, law enforcement and regulators. Partner with Internal departments to collect or distribute sensitive information regarding merchant accounts. Maintain a working knowledge of all Risk related card brand rules and regulations. Maintain a working knowledge of local and company AML guidelines. Timely and consistent messaging to clients/merchants while delivering superior client experience. Identify and file suspicious activity reports with regulatory agencies. Stay up to date on fraud trends through continuous education via industry conferences, training courses and periodical reviews. Evaluating our Risk rules and parameters on a timely basis and make the necessary changes as and when required according to the ongoing fraud in the e commerce Industry. Performs other related duties as required.

 Review real time transactions on Citi commercial credit cards for all regions (i.e. ASPAC,EMEA,CCA & LATAM). Blocking cards if found suspicious and send an e mail to Cardholder and Citi customer support team for further verification. Maintaining new rules in parameters as per clients and cardholders request. Maitaining DPA (Daily Production Analysis) report and discuss it with clients on daily basis and take neccessary action as advised. Do MCC,MID and BIN analysis as and when required and discuss it with clients.

Roles & Responsibilities:  Download the reports on daily/real time basis to monitor online transactions on Credit /Debit cards & from other sources. Accountable for monitoring effective fraud containment through various systems (rule based). Accountable for detecting/canceling the fraudulent booking on website and keep the Fraud to Sales ratio (FTS) under the percentage guided by RBI. Chargeback- Follow Up with the issuing banks and acquiring banks for the chargeback. Handling the all types Chargeback related cases & always tries to solve it within the certain period of time without taking any kind of debit/penalty by the Issuer/Acquirer bank (s).  Preparing the fraud related data base & always keep eyes on new trends of fraud in E-commerce and Airline industry. Risk Control: Blocking of Forge e-mail addresses, phone number, IP address in system to minimize/prevent the fraud transaction (s) further by using the same data.

Product : E-Commerce.Key Responsibilities: Reviewing data on daily basis to monitor the Card Not Present (CNP) Transactions.Coordinating with Acquiring, Issuing Banks & Merchants on daily basis about related issues.Analysis fraud data, R & D on new fraud trends, making a rule for process effectiveness etc.Working on Excel, SQL & preparing MIS on daily/monthly basis.Product : CREDIT CARDS.Key Responsibilities: Reviewing Reports on daily basis to monitor an Online Transactions on Credit Cards.Co-coordinating to Stream line in any fraud related Issues and directly reporting to the Risk manager on critical problems. Sending Reminders regarding pending cases to the Agency or directly to Risks Managers for high priority cases.Responsible for training internal staff on related issues.CREDIT CONTROLBlocking of Cards (Temporary as well as Permanent) in order to minimize further utilization on card (s) or unsatisfactory Profiles. Notify the collections team about large scale defaulters in order to prevent any further loss.