Prabhat Tiwari Email & Phone Number

Jabalpur, MP, IN

Jabalpur, Madhya Pradesh, India

Hillsborough, New Jersey, United States

• Client: Peraton (For Social Security Administration), Myriad Genetics, Eli Lilly and Company
• Recruiting for IT positions for our direct clients. (W2, C2C, and Full-Time Permanent positions)
• Pre-screening of candidates through a detailed screening process; evaluated compatibility with job order's specific requirements, ensure the candidate is a proper fit.
• Regularly call candidates for updates on job search, interviews, and skills. Maintained rapport with active candidates.
• Conduct searches to find qualified individuals via websites including Monster, Career Builder, Dice.
• Reformat resumes as necessary, adding relevant keywords and skills to increase candidates' match with client positions.

Jabalpur, Madhya Pradesh, India

• Extensively trained in pipeline building and sales generation techniques.
• Had been a senior academic counselor and performed counseling sessions with parents and students for BYJU’S learning programs.
• Adept at objection handling and customer relationship management.
• Using the CRM software "Lead Squared," manage leads for maximum sales conversion.
• Generated revenue by types of sales such as Direct Sales, selling over the phone call and video conferences.
• Using on-the-spot close or follow-up calls to convert free app users to premium app users.

Jabalpur, Madhya Pradesh, India

• (Client: Paytm)Designations: Team Lead for Paytm Smart Retail, Customer Support Associate, Merchant QC Associate.
• Effective stakeholder coordination and efficient client management
• Coordination with retail merchants to enhance their POS software experience.
• Interacted with consumers to respond to their questions about the Paytm app, including payment refunds, returns, and offers. (Via Calls, Mails)
• Oversaw the construction of POS software logins, as well as the setting and integration of special flags and payment methods.
• Verification of merchants to activate offers in their Paytm account.

Jabalpur, Madhya Pradesh, India

Worked as a Guest Faculty in Industrial Production department.Conducted lecture on Topics of Engineering Drawing, Strength and Mechanics of Materials, Fluid Mechanics, Machine Design, Supply Chain and Quality Management.

Master Of Technology - Mtech, Engineering/Industrial Management

Research Topic: Analysis Of Barriers For E-Procurement Implementation Using Interpretive Structural Modeling

Bachelor Of Engineering (B.E.), Industrial Engineering