Prabhesh Kumar Email & Phone Number

Ernakulam, Kerala, India

Job includes Installation of Software, Training of concerned person, attending fault calls and finding faults, updating software to new versions, find out the requirements of the distributors.Ensuring that all the sites are running smoothly and also ensuring the bills are sending to market.Ensured a good system of inventory in dealers and achieved success in the same.Report the bugs and the requirements of the distributor to the company on time to time and make sure that solution is provided.Attending fault calls from the dealers and solving it with in no time.

Working with M/s. Star Computers as a SOFTWARE SUPPORT EXECUTIVE for M/s. JOHNSON & JOHNSON Ltd. ( Working since 15th April 2005 )I have been the in charge for Johnson & Johnson's Distributor software, Kerala. Job includes Installation of Software, Training of concerned person, attending fault calls and finding faults (bug tracking), updating software, find out the requirements of the distributors.Achieved success in making active for Johnson & Johnson's software in 25 more Dealers in Kerala with in one year.Developed a strong relationship with the customers by solving the customer grievances.Developed a good relationship with the colleagues and gained overall support from them to achieve the objects of the firm.Ensuring that all the sites are running smoothly and also ensuring the bills are sending to market.Ensured a good system of inventory in dealers and achieved success in the same.Report the bugs and the requirements of the distributor to the company on time to time and make sure that solution is provided.Attending fault calls from the dealers and solving it with in no time.EXPERIENCE : Asst. Depot in ChargeOne plus years of experience in M/s. Kottaram Agencies (C&F Agents for M/s; I have been the in charge of the complete office operation.Developed a strong relationship with the customers by solving the customer grievances.Checking all incoming stocks and outgoing stocks, posting entries in Bin cards & ensured the maintenance and cleanliness in godown.Preparing reports of Slow and Non-moving Stocks, raising invoices and credit notes to customers.Preparing various reports using computer & also manually.Developed a good relationship with the colleagues and gained overall support from them to achieve the objects of the firm.Ensuring the dispatches of reports to the Branch office and Head office in time.Ensured a good system of inventory in dealers and achieved success in the same.4 years of experience in M/s K.L JOHAR & COMPANY

Handled all correspondences of customers.Given support to the Manager in the working environment of the organization.Ensuring the dispatches of stocks to the customers and make the godown stock up-to-date.

B.Sc, Electronics

Diploma; B, Computer Applications; Sc Electronics

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