Prabhjot Kaur Email and Phone Number

Order ManagementStock ManagementCustomer Service Case Management (complaints, wrong shipment, customer queries etc.) Case Management Champion

Purchaser Capex & ServicesManaging projects with large investments (Capex) in required time, liaising and negotiating prices with suppliers, negotiating and agreeing trade terms, working closely with the technical and production departments, trying to resolve issues and concerns, visiting production lines monthly and industry events yearly (Glasstec Messe), searching and meeting new suppliers, authorising and closing purchase orders (SAP), discussing yearly perforamce with suppliers, providing weekly project updated to senior management, reviewing and presenting department performance monthly to senior management.

Taking customer orders on counter, online and over the phone, preparing food and supporting chefs, stock check and management, order raw materials, cashing and balancing tills, and managing the Restaurant in owners absence.

Junior Buyer - (Knitwear & T-Shirt department)Working closely with Senior Buyer and reporting to Head of Buyer, liaising and meeting international suppliers, negotiating prices and agreeing trade terms, managing day to day admin, stock management, placing orders through (SAP, Intex, PDM) and issuing purchase orders to suppliers, monitoring product quality and providing regular feedback to suppliers, issuing supplier claims, working closely with NPD, customer insight, sales, designs, category management, technical, logistics and dispatch departments, reviewing supplier performance weekly and presenting it to senior buyer and head of buyers, responsible for trade with Bangladesh, China and Turkey.

Internship Buying - (Beauty, cosmetics and perfumes)Issuing orders to suppliers, stock management, selecting articles for the weekly banners and online deals, market trend and competitor analysis, providing day to day admin support to buyer, preparation for supplier meetings, maintaining key performance indicator tracker for the business and reporting it to buyer and other senior team members, providing supporting in ongoing and new projects.

Head hunting suitable candidates (Buyers of all levels) for our clients, update candidate details on company data base, arranging and taking phone interviews, passing details of short listed candidate to senior team.

Organising and conducting customer's campaigns, editorial verification of reviews on different social media sites (such as yelp, qype, google+) and on the company's own platform, community management.

Preparing analysis of cost divergence in german and spanish, project assistance in the controlling and accounting departments.

Liaise with customers, solving customer complaints, selling products to achieve company daily targets, training new employees, stock management, inspect stock deliveries, issue discrepancy stock report to suppliers, cashing up tills at the end of the day.