BlackBerry Ltd (BlackBerry) is a manufacturer, developer of hardware and software solutions in mobile communications. The company offers mobile devices, enterprise services, embedded services, and messaging services.• Provide support to BlackBerry applications and software consoles ( UEM/BEMS )• Review the log files(Application,System,Proxy, etc)• Familiar with Microsoft Azure and Windows Server• knowledge of servers, DNS, DHCP and routing, and switching• Good knowledge of LAN/WAN networks, TCP/IP protocols and Firewalls.• Knowledge in GPON, MPLS, BGP, OSPF, RDP, VPN.• Configure applications and any email-related services• Manage the devices and application within the console, and assist device focused customers• Recreate the issue in the lab to see the behaviour of what customer is facing• Create cases or escalate the cases on behalf of customers• Follow up on the cases via Call/Email/Remote to troubleshoot the issue• Upgrade, install or migrate the users from one server to the latest• Analyze, investigate, and troubleshoot the issue, and share the resolution to the team• Create the senior request or FER (Feature Enhancement Request) on behalf of customers• Follow the documentation to provide knowledge to customer regarding the environment variables

• Designed, developed, and deployed company WordPress site.• Customized WordPress Themes• Wrote code using HTML5, CSS3, PHP• Designed and developed the website using PHP and JavaScript• Customized themes to meet clients’ requirements.• Dealt with client problems and completed projects before deadline• Updated website as instructed by client to introduce new features and content.• Configuring with plugins like Contact7 Form, Yoast (SEO tool), Visual Composer, Woo Commerce

• Created new functionalities, database design, reports generation and integration• Designed, architected and implemented the website receiving acclimations from peers and clients.• Developed website for Training Institute: http://www.shardadevicollege.com• Configuring with plugins like Contact7, Yoast (SEO tool), Visual Composer, Woo Commerce• Tracked campaign results using Google Analytics and Stat CounterHere is the link That I customized the websitehttp://www.shardadevicollege.com/