Dynamic Leader, strategic and innovative thinker with extensive experience in different roles ranging from transforming business strategies into innovative solutions, Delivery Excellence and Client Relationship. Skilled in strategic and tactical planning with proven ability to manage large global engagements, instilling stakeholder’s confidence, ensuring highest quality and client satisfaction. Adaptable in exercising judgment in a matrix based organization and able to manage competing priorities. Diverse international exposure with global clients primarily in North America and Europe. Mentored strong teams of next-generation leaders to drive delivery excellence. Well versed with IT Service Transformation and experienced in designing /implementing output based service delivery model. Deep understanding of execution challenges in multi-cultural environment and complexity of stakeholder’s management in the Global Delivery Framework. Experienced in implementing performance based service delivery culture to optimize operational levers and bring value to our clients.Specialties:Global Service Delivery Framework and Operating Models, Program Management, Delivery Excellence, Delivery Consistency & Predictability, Delivery Optimization & Profitability, Driving Client Relationship, Service Transformation, IT Strategy, ITIL Service Management, Transition Management, Account Management, P&L Management and Portfolio Rationalization.