Customer Relationship Management Manager
Chennai Area, India
Implementation of Enterprise Business Solution (EBS) across 6 Major Ports of India, namely, ( Mumbai, Chennai, Kolkata, Haldia, Kandla and Paradip, as part of the Government of India’s Initiative of Ease of Doing Business. As Head of the Infra Project, responsible for implementation of the entire Infrastructure stack of Civil Infra, Active and Passive Networking, cloud Architecture, Implementation of ISP at ports and managing the entire implementation of more than 1,500 End user components… Show more Implementation of Enterprise Business Solution (EBS) across 6 Major Ports of India, namely, ( Mumbai, Chennai, Kolkata, Haldia, Kandla and Paradip, as part of the Government of India’s Initiative of Ease of Doing Business. As Head of the Infra Project, responsible for implementation of the entire Infrastructure stack of Civil Infra, Active and Passive Networking, cloud Architecture, Implementation of ISP at ports and managing the entire implementation of more than 1,500 End user components (EUC) across the 6 ports. Managing the Invoicing and collection are integral part of the role Greenfield Implementation of the largest (CRM) Transformational Journey ever implemented in the Financial services , enabling Analytics dashboard, Digital Marketing & Campaign management - USD 76M (INR494 Cr) for Top 50 Bank . Managed the Delivery, Contract, commercials, EBIDTA and Legal apspects Show less