Lead a team of product mangers to implement the Anti-fraud & scam strategy for real time Card and NPP transaction monitoring using AI/ML. Delivered key roadmap items e.g. AFCX integration, Payment hold, 2 Way SMS, PayTo fraud monitoring, Scam control framework, Mule detection service, Behavioral biometrics pilot etc.Job description:• Product Strategy: Define the product vision, roadmap, and growth opportunities to align with company goals and market needs.• Risk Management: Proactively manage product-associated risks and outline controls.• Market Research: Market and competitor analysis to discern customer needs and market trends, leveraging insights for strategic product decisions.• Product Profitability Analysis: Evaluate business performance of new and existing products, recommend adjustments to features, pricing, and marketing approaches for improved outcomes to ensure financial health.• Product Development: Collaborate closely with technical teams to implement an agile product development framework encompassing strategic alignment, discovery, delivery, and maintenance. Go-to-market planning.• End-to-End Customer Lifecycle Management: Oversee the entire customer journey for the Vigil Fraud solution, from pre-sales engagement through onboarding, live service support, and offboarding, ensuring alignment with business growth objectives.• Client Engagement and Risk Management• Prioritization Strategy: Balance long-term strategic objectives with short-term growth imperatives through effective prioritization.• Cross-functional Leadership: Partner with marketing on go-to-market strategies, collaborate with sales for successful product launches, and engage with support teams to ensure customer satisfaction and resolution of issues.• Industry Engagement: Represent Causal at the NPP Fraud Advisory Committee. • Stakeholder Management and Reporting• Process Improvement and Budget Management

This role involves implementation of Financial crime Product strategy for a range of Financial Crime products targeting the Card and NPP Payments and Fintech industry.Job description:• Product Development: Collaborate closely with technical teams to implement an agile product development framework encompassing strategic alignment, discovery, delivery, and maintenance. Go-to-market planning.• Risk Management: Proactively manage product-associated risks and outline controls.• Market Research: Market and competitor analysis to discern customer needs and market trends, leveraging insights for strategic product decisions.• Product Profitability Analysis: Evaluate business performance of new and existing products, recommend adjustments to features, pricing, and marketing approaches for improved outcomes to ensure financial health.• End-to-End Customer Lifecycle Management: Oversee the entire customer journey for the Vigil Fraud solution, from pre-sales engagement through onboarding, live service support, and offboarding, ensuring alignment with business growth objectives.• Client Engagement and Risk Management• Prioritization Strategy: Balance long-term strategic objectives with short-term growth imperatives through effective prioritization.• Cross-functional Leadership: Partner with marketing on go-to-market strategies, collaborate with sales for successful product launches, and engage with support teams to ensure customer satisfaction and resolution of issues.• Industry Engagement: Represent Causal at the NPP Fraud Advisory Committee. • Stakeholder Management and Reporting• Process Improvement and Budget Management

Successfully led a scrum team of nine engineers as Service Owner, providing clarity on needs and rationale, and supporting team performance and growth.• Led a scrum team of nine engineers as the Service Owner, providing clarity on needs and rationale, and supporting team performance and growth.• Collaborated with a wide range of business stakeholders to understand requirements for prioritized initiatives, translating these into well-defined user stories and acceptance criteria for the scrum team.• Managed backlog grooming and prioritization activities, ensuring a set of well-groomed user stories were ready for sprint planning and managing cross-functional team dependencies.• Worked closely with counterparts from solution architecture, engineering leads, and release management to deliver incremental product enhancements, supporting the scrum team to meet acceptance criteria and expected outcomes.• Actively led and participated in scrum ceremonies, including backlog grooming and prioritization, sprint retrospectives, sprint planning, and daily stand-ups.• Participated in leadership forums and stakeholder meetings to keep stakeholders engaged and informed about delivery and release updates.• Acted on DeltaX and other business metrics findings to identify and implement process improvements, increasing the velocity and quality of work as part of continuous improvement activities.

Product development and management of Mobile financial services.• Implement product strategy and collaborate with potential stakeholder for execution• Manage customer centric product design and development processes to be able to deliver world class UI/UX/CX – Process includes outlining User Jobs, Empathy Map, User Pain/Gain, Persona definition, Conduct user interviews, data analysis, User journey map, prototyping and user testing etc. • Capture product requirements and communicate effectively across all teams; prepare New product proposition; manage development Roadmap in the form of Product Backlog• As Product Owner, work closely with key stakeholders and Scrum team to ensure timely delivery of validated product features and campaigns using Agile framework.

This role involves building and implementation of MFS strategy, commercial business model, product roadmap, product development, business development and innovation for a range of digital financial services across key strategic sectors.Key achievements:• As product manager, worked with multiple stakeholders to launch and build Qatar's #1 digital financial service App “Ooredoo Money” – trending as top Financial Services App in Qatar with over 700K downloads (iOS + Android).• Build Ooredoo Qatar’s Mobile Wallet Business from the scratch with current throughput of over USD 1.5 Billion.• Develop Ooredoo Qatar’s mobile remittance business with MoneyGram and exchange house partners with current annual mobile initiated Remittance volume of over US$ 1 Billion.• Launched fully automated and regulatory compliant wage earners salary payment (B2B - Payroll) solution "Ooredoo Money Payroll" for SME/corporate in Qatar, currently over 150k employees of 10K SME/Corporate Houses receiving salary with this service every month• Achieve revenue target consistently with current Gross revenue volume of over US$ 15 Million• Conceptualizing and developing partnership with multiple exchange houses and remittance hubs• Finalized the Strategy and secured board approval to deploy smart POS across Qatar to facilitate contactless payment at the merchant outlets.

In this role, I led a team of Agile Product Managers to set up banglalink Mobile Financial Service business Unit from the scratch; involving board approval, licensing from central bank, build and implement commercial strategy, lead the product development team and finally launch the services.Major Accomplishments: Launched Banglalink mobile remittance with Western Union - first ever Mobile pick up service in south Asia.  Achieved revenue target of over US$ 2 Million from Fiber Optics bandwidth leasing and Mobile Financial services  Launched multiple MFS products in partnership with 2 private commercial banks, nationalized insurance company, Bangladesh railway, Bangladesh post office and 7 public utility service companies etc.

In this role, I led a team of Agile Product Developers and Product Managers to set up banglalink Mobile Financial Service business Unit from the scratch; involving board approval, licensing from central bank, build and implement commercial strategy, lead the product development team and finally launch the services.Major Accomplishments: Launched Banglalink mobile remittance with Western Union - first ever Mobile pick up service in south Asia.  Achieved revenue target of over US$ 2 Million from Fiber Optics bandwidth leasing and Mobile Financial services  Launched multiple MFS products in partnership with 2 private commercial banks, nationalized insurance company, Bangladesh railway, Bangladesh post office and 7 public utility service companies etc.

M-Commerce Project Manager

i) Strategic Planning: Business planning support for future opportunities – Data communication (3G, WiMax), Mobile Payment (Remittance, P2P, Bill and payment collection, payment at POS etc.) Establishment of international distribution channel for Airtime businessii) New business development:  Generation of new Business Ideas. Revenue generation by subleasing the existing unutilized network resources (e.g. Fiber Optics Network, BTS etc.) Creating the demand for domestic bandwidth through strategic partnership with the ISP/Data service providers.iii) Design and Offer new telecom services for various strategic sectors e.g. Education, Healthcare, and Agriculture etc. E.g. Healthlink 789.

Housing Loan Credit Management:>Loan Counseling (Walk In Clients) & Conversion.>Loan Proposal Preparation>Field Credit Investigation and report preparation>Professional Income calculation and Analysis of employer profile > Coordination with other team members and prepare Loan Proposal Preparation for credit committee approval>Credit Risk Management>Customer Relationship Management.