Prabu Arjunan Email & Phone Number

Abu Dhabi, Uae

 Current responsiblities as Quality Coordinator plus HAAD activities in charge and Jawda implementation in charge of group pharmacy. In charge of HAAD activities of the whole group. Responsibilities include but not limited to supervision/coordination with PRO new licenses, exam/interview coordination, license renewals of staffs and facility and other relevant HAAD activities like audit follow up and preparation, coordination for interview with HAAD, Dataflow coordination, etc Part of recruitment team. Coordinate with HODs on recruitment. Prepare competency and publicize ads in local and international news papers & recruitment agencies. Oversee and advise best practices to be implemented by HR department to ensure that recruitment process is efficient. Know-how on HAAD procedures on opening new facilities and practical exposure in preparing NFA form and getting temporary license and then proceeding for permanent license. Team lead of HAAD activities of the group including new registration and renewals. Responsible for implementing all administrative activities in all pharmacies of the group and responsible for JAWDA implementation. Assist in preparation of hospital JCIA policy & procedure in coordination with department in charges, Quality Department and consultant. Head of JCIA file preparation team for all medical and nonmedical staff according to JCIA manual 3rd Edition (SQE – Staff Qualification & Education.) Working with departments, committees, teams, and medical staff to develop action plans for compliance and survey follow-up and developing survey process.

Abu Dhabi, United Arab Emirates

 Assist in preparation of hospital JCIA policy, procedures, and manuals in coordination with department in charges, Quality Department, and consultants. Preparation of Physician Performance Evaluation format, preparing job description according to different positions, preparing competency, etc as per JCIA manual 3rd edition Coordination between JCIA consultants and hospital management team Assisting with different persons involved in policy making with formatting, reviewing, revising, and distribution of policies.  Preparing FOCUS/PDCA models flow charts and knowledge of both models. Communication with all staffs on JCIA policies. Coordinating with various JCIA committees and carrying out the appropriate tasks. Key member of the JCI lead team & Team lead of JCI follow-up team Monitoring quality indicators & key performance indicators. Head of JCIA file preparation team for all medical and nonmedical staff according to JCIA manual 3rd Edition (SQE – Staff Qualification & Education.) Promoting JCIA Awareness. Member of JCIA Awareness Campaign team. Jawda in charge of all group pharmacies-total of 13 pharmacies (new HAAD pharmacy audit.) Coordinate for the certification and re-certification of the hospital's quality management system in conformance to ISO & JCIA requirements. Including HAAD and DAMAN standards to all pharmacies of the group as well as applicable. Recommends action plans for the observations of auditors to the Department Heads and Hospital Director if needed. Extensive experience in preparation for Joint Commission International Accreditation  Demonstrates behaviors consistent with the mission and goals of the hospital. Demonstrates behaviors that promote positive customer relations with the patients, visitors and members of the hospital staff