Conducted user researchAnalysed customer feedback and GA4 analyticsImplemented functional and non-functional requirementsCreated high-level product road mapPlanned content governance and guidelines for internal staffImplemented scope and delivery timelines aligned with department visionEngaged with stakeholders and vendors Collaborated with internal stakeholders

Defined road map and product delivery timeline align with digital strategyEstablish stakeholder and vendor engagementIdentify feature level requirementsWorked closely with internal stakeholdersIncluded user feedback and committed timelineManaged digital content requests (Council website and staff intranet)Maintained a product backlog and produced detailed stories Made product decisions on behalf of the councilConducted User Experience ResearchPrepared procurement documents Conducted negotiation and contract evaluation discussion

Collaborated with stakeholders to ensure delivery valuesLed surveys, interview questions, and ideation workshopsAssisted the Product Manager in defining product vision and strategyCreated Epics, and user stories for Dev teamsPlanned the Usability scenario and testing criteria for 8k employeesCollaborated with digital architect and engineering teams to deliver high-quality, user-centered digital products on timeWorked in a fully functional Agile team Review analytics and market dynamics for product deliveryCreated training and communication planPractised Agile methodologies to improve product management efficiency, resulting in faster and more frequent delivery

Help/Support to marketing department to enhanced their digital functions and web space with better user experience.Design and develop large scale marketing requirement/ web promotions/ campaignEnhanced user experienced in current designs.Support to Graphic designers/Digital Marketers to increase usability .Gathered detailed requirement and create user testing scenarios.Provide use experience consultant for Intranet application .Created responsive designs & micro interaction pages using html/css3/css key frame animation.Quality assurance testing done on all latest browsers on desktop and IPhone, iPad, Galaxy Tablet/ Android devices.Compliance the W3C guidelines and validations

Requirement gathering with businessCreate personas and user flowsDesign interactive wireframesCreate Photoshop visual design for different devicesClosely work with business analyst to clarify requirementDesigned Photoshop mock upDesign corporate website mobile first version

Design and develope current websiteRequirement gatheringCreate sitefinity themes and responsive pagesCreate User controls and Layout master pagesWorked with XML/JSON object and dataDesigned Photoshop mock and story boardDeveloped responsive web layout using BootstrapImplemented of accessibility compliance WCAG 2.0 and testingValidated accessibility for HTML/CSS