• Analytics Project: Tasked with creating the first Semi Service Advisor Dashboard and identifying efficiency metrics, building reports for our heavy-duty service technicians.• Creating a prioritized roadmap for technical training needs for program partners internally and externally.• Working with subject matter experts and leadership to define objectives and build technical needs for technicians.• Coordinating with internal teams to produce technical content focused on safety and customer experience.

• Created process models and UML diagrams with Microsoft Visio resulting in enhanced system architecture understanding.• Implementing 250+ SQL queries for data cleaning, enhancing data quality for accurate forecasting models.• Scaled data operations with cross functional teams, system capacity boosted by 40% while maintaining performance.

• Conducted data analysis on student demographics, behaviors, and performance of over 24,000 undergraduate students to identify trends and inform outreach and engagement strategies.• Developed predictive models to inform planning and resource allocation decisions, ultimately supporting student success.• Utilized surveys and focus groups to gather data on student needs and preferences, informing personalized academic advising and support services.• Analyzed large data sets related to student performance to identify patterns and trends that informed academic advising strategies and interventions.• Supporting student's timely graduation and overall college success.

• Tutoring all computer science courses listed under course section.• Helping students with their questions related to Java, C, SQL, Data Structures & Algorithms, and reaching their academic goals.• Digitally marketing tutoring services to help the maximum Computer Science population.

• Developed over 8 Tableau dashboards to present insights on vehicles crash patterns, facilitating strategic planning.• Optimized ETL workflows using SQL, reducing data processing time and improving analysis efficiency by 35%.• Utilized Jira for project tracking and documentation, improving team collaboration and increasing project visibility.• Delivered weekly presentations to track project progress and outline upcoming requirement fostering clear communication

• Assessed and analyzed the effectiveness of promotional efforts using data analysis to continually improve outreach strategies.• Created promotional materials (flyers, posters, presentations) to advertise PARC's services and events• Utilized digital marketing to reach a wider audience and analyzed data to optimize outreach strategies.• Promoted free tutoring, advising, and Sankofa intercultural intelligence workshops to help students succeed academically and develop cultural awareness.• Collaborated with other departments and organizations on campus to increase visibility and engagement for PARC

• Used data visualization tools to create charts and graphs to help identify trends and patterns in student performance data.• Analyzed data related to student performance and engagement, such as attendance records, quiz or exam scores, and feedback from students, to identify areas where additional support may be needed.• Planned and taught(Programming Concepts and Methods) two 60-minute SI classes for Java each week based on the Kansas City SI model.• Maintaining instructional materials online and helping students learn Java efficiently by practicing problems in every Lecture Session.• Creating challenging worksheets to help students in practicing Java.