I am having total 5yrs+ experience...1.5yrs experience into HR were I use to handle recruitment process, client coordination, client meeting escalations, working for pan India locations.3 years for experience in Wipro Pvt Ltd worked as Associate and then as Senior Associate level...from this - 2 years for experience is in Airtel postpaid connection were I used to handle Inbound calls of the customers in terms of service issues, billing, payments, and also take an ownership and make the Outbound calls in emergency case, also use to take supervisor calls.- 1 year of In chat process (Australian customers ) use to deal with them via chat in terms of any order status , taking order, any late delivery status, product information, Raising request for the order, Raising escalation for any kind of issue.
Landmark Cars Limited Mercedes Benz
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Crm Assistant ManagerLandmark Cars Limited Mercedes Benz Dec 2022 - PresentThane, Maharashtra, India
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Customer Service AdvisorDaniel Wellington Mar 2022 - Jul 2023Maharashtra, India -
Deputy ManagerKotak Mahindra Bank Nov 2019 - Nov 2021Mumbai, Maharashtra, India -
Senior AssociateWipro Limited Oct 2015 - Nov 2019Mumbai Area, India -
Human Resources ExecutiveInnovsource Sep 2014 - May 2015Mumbai Area, IndiaSourcing from various channels like ( Monster, Naukri) as per clients requirements Screening and shortlisting candidates for employers to interview Manages the entire staffing process: recruits, screens, interviews, tests and selectsemployees to fill vacant positions throughout organization Working for different clients like Tata Teleservices, Tata Motors, Sony,Amazon,Aremax,Mswipe, Dr. Batra, Ugam for PAN INDIA for all the locations. Handling Telephonic interviews of candidates, screening there whole resume as per ourrequirement for all the profiles Co-ordinating with Manager for day to day update and also coordinating with all departmentsrelated to interviews, feedback Taking face to face interviews for candidates for lower as well as higher level designation likeAccount executive, Team Leader, Manager, HR etc Making Job Posting as per requirement if on priority basis -
Human Resources OfficerState Street Syntel Services Private Limited Jan 2014 - Jun 2014Responsible for full-cycle recruitment related to any profile except IT Analyze the quality people and the contact them through phone, Email. Recruit the people and perform various different steps. Arranging the telephonic interviews of candidates as per the requirement & schedule face to faceto interview Preparing a daily tracker of the recruitment process & updating it to Team Leader Sourcing the CV’s from various channels like Job Portals:- ( Monster, Naukri, Times) Screening, Hiring , Shortlisting candidates as per the requirement Sourcing on various kinds of profiles like, Back Office, Accounts & Finance also handled callinginterviews of Higher Level Designations like Team leader, Manager. Etc
Prachi Surve Education Details
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Model English SchoolBachelor Of Commerce - Bcom
Frequently Asked Questions about Prachi Surve
What company does Prachi Surve work for?
Prachi Surve works for Landmark Cars Limited Mercedes Benz
What is Prachi Surve's role at the current company?
Prachi Surve's current role is CRM - ASSISTANT MANAGER ( LANDMARK CARS LTD..... MERCEDES BENZ).
What schools did Prachi Surve attend?
Prachi Surve attended Model English School.
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1bayer.com
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Prachi Surve
Human Resource Consultant| Talent Acquisition | Talent Search | It Recruitment | Client Handling | Onboarding | Hr Day To Day Activities | Hr Responsibilities.Mumbai -
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Prachi Surve
Mumbai
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