- Started up a new corporation for Stefanini Group focused on intellectual property development (software products). Nowadays this company has 4 software products and 2 major clients based on these products- Recruted and hired technical staff (20+ employees) for the new corporation. This team cover the whole pipe of activies in the operational front from pre-sales to support teams- Engaged in the design of four digital products being responsible for its roadmap and delivery and focused on the following value propostion: real time marketing campaigns execution, customer relationship management based upon loyalty program, business process digitalization and automation, assets traceability and functional programming platform- Delivered real time marketing campaigns execution solution for Claro (3rd largest telco in Brazil) based on the company's product. Nowadays this platform is responsible to make 8M real time incentives for the pre-paid customer base managing the whole value life cycle of customers. The client represents 90% of company's revenue- Engaged and delivered a drug traceabilty solution for AstraZeneca Brazil. The project focused in the drug traceability pilot project accordingly to the regulatory statement of ANVISA- Engaged and delivered a digital loyalty program for a pharma retail federation in Brazil that represents 52 differente brands, 10M of customers engaged and 13% in market share (revenue). This client represents 10% of company's revenue- Engaged and delivered a digital loyalty program based on reverse logistics for a start up company in Brazil

This role was performed intermittently during manager's vacationsAchievements:- Successfully led the development of real time software products for fast paced sectors worldwide by effective management of large multi-disciplined team (18+).- Managed the level 3 support of 8 production sites worldwide in different clients, with real time platforms processing more than 250 million events within a day at low latency. - Managed the full lifecycle delivery of more than 20 software releases within 3.5 years with high rate of success (>90%) by adopting effective processes and project management practices. - Created synergies regarding software components reuse and people skills reducing overall development projects costs by successfully merging different software development teams conducting them to work under the same standards and technologies.- Doubled the productivity of the project management staff, allowing young project analysts to manage around 3 to 5 different project streams by designing and developing IT assets and project management standard techniques through the PMO.- Increased staff retention time by 25% by intensifying mentoring activities.- Improved clients’ satisfaction and relationships by enforcing new stakeholder’s management techniques and by intensifying relationship through periodic meetings and status reports.