• Provide data insight to implement actions interactive dashboards and reports using Power BI, Excel based on ITSM data for clients. • Clean and transform data obtained from various sources using Power Query and Python. • Creating DAX measures for Aggregating data, Time Calculations, custom calculations, • Automating the process to fetch the data and generate reports. • Integrating Python and Power Query and transforming the data to generate reports

Work involves collecting raw data of cloud resources from various sources and converting into usable format for generating the reports using Advance Excel and ETL (Power Query). Preparing a dashboard in Excel or PowerBI based on the clean data of useful insights.

• Implementing and Monitoring the QMS requirement through Audits and Assessments within the organization.• Root cause Analysis to determine the core reason for failures and errors in the system using 4Q and 8D.• Documentation of Quality Department documents for analyzing and generating a dashboard in Excel.