Pradeep Balakrishnan

Pradeep Balakrishnan Email and Phone Number

Operational Excellence | Service Delivery | Financial Services | Cross Border Payment | Cards & Wallets | BPO | Customer Experience | Process Efficiency @ ThoughtBox Online Services (Celebrating 12 Years of Excellence)
India
Pradeep Balakrishnan's Location
India, India
Pradeep Balakrishnan's Contact Details

Pradeep Balakrishnan work email

Pradeep Balakrishnan personal email

n/a
About Pradeep Balakrishnan

With a rich tapestry of 23 years in leadership roles spanning Operations, Business Development, Customer Experience, and Service Delivery, I bring a wealth of expertise honed across diverse industries. Notably, 16 of these years have been dedicated to navigating and thriving within the dynamic landscape of the financial industry in the GCC region.My career journey has been characterized by a relentless pursuit of operational excellence and a passion for driving business growth through strategic initiatives. I have had the privilege of leading cross-functional teams and delivering impactful results that have positively influenced organizational performance and customer satisfaction.Throughout my tenure in the financial sector in the GCC, I've developed a deep understanding of the nuances and intricacies of this unique market. My approach combines strategic foresight with hands-on leadership, enabling me to navigate complexities and seize opportunities effectively.

Pradeep Balakrishnan's Current Company Details
ThoughtBox Online Services (Celebrating 12 Years of Excellence)

Thoughtbox Online Services (Celebrating 12 Years Of Excellence)

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Operational Excellence | Service Delivery | Financial Services | Cross Border Payment | Cards & Wallets | BPO | Customer Experience | Process Efficiency
India
Website:
thoughtbox.in
Employees:
61
Pradeep Balakrishnan Work Experience Details
  • Thoughtbox Online Services (Celebrating 12 Years Of Excellence)
    Thoughtbox Online Services (Celebrating 12 Years Of Excellence)
    India
  • Thoughtbox Online Services (Celebrating 12 Years Of Excellence)
    Chief Executive Officer
    Thoughtbox Online Services (Celebrating 12 Years Of Excellence) Jul 2024 - Present
    Kochi, Kerala, In
  • Consultancy
    Service Consultant
    Consultancy Jan 2024 - Jun 2024
  • Financial Service Industry
    Deputy Ceo
    Financial Service Industry Oct 2021 - Nov 2023
  • Uae Exchange
    Head Services
    Uae Exchange Jan 2020 - Sep 2021
  • Uae Exchange
    Associate Director - Customer Experience & Business Excellence
    Uae Exchange Jan 2017 - Dec 2019
  • Uae Exchange
    Manager - Service Quality & Excellence
    Uae Exchange Jan 2015 - Dec 2016
  • Uae Exchange
    Customer Service Manager
    Uae Exchange Jan 2012 - Dec 2014
  • Uae Exchange
    Associate Manager - Customer Service
    Uae Exchange Jan 2010 - Dec 2011
  • Uae Exchange
    Incharge Customer Care Centre
    Uae Exchange May 2008 - Dec 2009
  • Vodafone
    Customer Relationship Management Specialist
    Vodafone Jan 2005 - Apr 2008
    London, Gb
  • Blue Dart Express Limited
    Sales
    Blue Dart Express Limited Sep 2001 - Dec 2004
    Mumbai, Maharashtra, In

Pradeep Balakrishnan Skills

Business Strategy Vendor Management Sales Management Negotiation Team Management Market Research New Business Development Sales Management Competitive Analysis Team Leadership Key Account Management Channel Partners Distributed Team Management Marketing Marketing Strategy Crm Relationship Management Customer Service Leadership

Pradeep Balakrishnan Education Details

  • Madras University
    Madras University
    Computer Science

Frequently Asked Questions about Pradeep Balakrishnan

What company does Pradeep Balakrishnan work for?

Pradeep Balakrishnan works for Thoughtbox Online Services (Celebrating 12 Years Of Excellence)

What is Pradeep Balakrishnan's role at the current company?

Pradeep Balakrishnan's current role is Operational Excellence | Service Delivery | Financial Services | Cross Border Payment | Cards & Wallets | BPO | Customer Experience | Process Efficiency.

What is Pradeep Balakrishnan's email address?

Pradeep Balakrishnan's email address is pr****@****nge.com

What schools did Pradeep Balakrishnan attend?

Pradeep Balakrishnan attended Madras University.

What skills is Pradeep Balakrishnan known for?

Pradeep Balakrishnan has skills like Business Strategy, Vendor Management, Sales, Management, Negotiation, Team Management, Market Research, New Business Development, Sales Management, Competitive Analysis, Team Leadership, Key Account Management.

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