Pradeep Bhat Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

Bengaluru Area, India

Handling BCP and Compliance related activities like queries, audits, training, monitoring compliance related activities.Analyse, recommend and implement all Regulatory requirements of the credit card business in India and USDevelop, maintain and test a robust Business Continuity Plan for all departments in the Operations teamBe a part of all Compliance and.

ResponsibilityPreparing and submitting MIS reports to the senior management on a daily/weekly/monthly and adhoc basis.Participate in the Annual Budgeting process and subsequent reforecast exercisesHandled Business continuity planning for the Telephone service centreAssist the Director in making presentations to the senior managementOperations Expenses.

Perform customer service (voice) functions for different kinds of customers (Cardmembers, Account holders, Merchants and Internal customers)Backed up the Trainer by conducting on the job and new hire training.Floor management in the absence of the Team leaderHandled Scheduling requirements of the team.

Lead and managed a sales team of 3 Responsible for acquisition and fulfillment of Card related activity for ChennaiFacilitate business tie-ups with new partners, signed up DSAs and monitored themAggressively promote the brand in the market place

Handle the Customer service Desk catering to walk-in customer's needsThorough knowledge of the Exchange Control Manual issued by RBIEnsure 100% documentation in compliance with the FERA and Exchange control manualEnsure smooth functioning of the Cash department.Remittance of Foreign Currency to correspondent banks abroad.Liaised with:Authorized Dealers and.

M.Com, Commerce

Post Graduate Diploma, Computer Applications