Pradeep Chandran

Pradeep Chandran Email and Phone Number

EMEIA Lead-Critical & Major Incident Management at Kyndryl @ Kyndryl
Pradeep Chandran's Location
Kochi, Kerala, India, India
About Pradeep Chandran

Microsoft Azure Fundamentals, Prince 2 Foundation, & ITIL Certified Professional with over 15 years of experience in implementing ITIL based service delivery process entailing Project Management, Critical Incident Management, Problem Management and Change Management.Working experience in Service Desk, Business continuity planning, People Management and Project Management.Currently working as EMEIA Lead for Critical and Major Incident Management team in Kyndryl India supporting a Big4 client.

Pradeep Chandran's Current Company Details
Kyndryl

Kyndryl

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EMEIA Lead-Critical & Major Incident Management at Kyndryl
Pradeep Chandran Work Experience Details
  • Kyndryl
    Emeia Lead- Critical & Major Incident Management
    Kyndryl Sep 2023 - Present
    Kochi, Kerala, India
    EMEIA Operations lead for Global Outage Management Team managing Critical & Major Incident Management for a Global Big4 client.
    View
  • Kyndryl
    Lead Ii : Service Coordination - Critical & Major Incident Management Emeia
    Kyndryl Sep 2021 - Sep 2023
    Kochi, Kerala, India
    EMEIA Operations Shift Lead- Critical & Major Incident Management Team
    View
  • Ibm
    Technical Services Team Leader : Critical & Major Incident Management Emeia
    Ibm Oct 2020 - Sep 2021
    EMEIA Operations Shift Lead- Critical & Major Incident Management Team @ IBM GTS, Delivery & Integrated Operations managing a Global Audit And Consulting client
    View
  • Ey
    Assistant Manager & People Counselor: It Service Management
    Ey Jul 2017 - Oct 2020
    Senior Outage Management Specialist & People Manager : Major Incident Management Team of EY Global Delivery Services
    View
  • Cognizant
    Technical Lead ; Proxy Project Manager & People Manager - Incident & Problem Management Team
    Cognizant Jan 2016 - Jul 2017
    Bengaluru Area, India
    Technical Lead & People Manager - Major Incident & Problem Management Team
    View
  • Ibm
    Major Incident & Problem Manager Uki
    Ibm Feb 2011 - Jan 2016
    Bengaluru Area, India
    Incident Reporting/Management. Data center Operations. Global Systems Operations India Delivery Centre,SLA Management, Staffing, Team Lead,Documentation, Project Management Review,Quality Matrix,Major Incident Management, RCA,Bridge Calls,
    View
  • [24]7
    Incident Quality Analyst
    [24]7 Jul 2010 - Feb 2011
    Bengaluru Area, India
    View
  • Tüv Süd South Asia
    Customer Service Coordinator
    Tüv Süd South Asia Oct 2009 - Jun 2010
    Bengaluru Area, India
    View

Pradeep Chandran Education Details

Frequently Asked Questions about Pradeep Chandran

What company does Pradeep Chandran work for?

Pradeep Chandran works for Kyndryl

What is Pradeep Chandran's role at the current company?

Pradeep Chandran's current role is EMEIA Lead-Critical & Major Incident Management at Kyndryl.

What schools did Pradeep Chandran attend?

Pradeep Chandran attended University Of Kerala, St Aloysius Hss.

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