Pradeep Chatterjee Email & Phone Number

Mumbai Area, India

• Start-up & development of e-ship vertical.• Set-up of service delivery network and operational framework.• Served as a liaison and primary point of contact within and outside of the organization for cross functional partners acting as a project manager to evaluate, prioritize, develop, manage, implement and test.• Provided expertise on industry best practices in consultation with management to ensure the growth in the customer base.• Established, monitored and successfully achieved the last mile delivery norms & network service level as per the commitment to clients.• Devised alignment with the regulatory bodies, customers and the associating business partners for hassle free services.• Training and mentoring the team for the unforeseen challenges for a start-up.• Managing the project status and upkeep the updates on progress.

Mumbai Area, India

Mumbai

• Set up operations process and implementation pan India – Optimize vehicle routes.• Reduce line haul cost through centralised contracts and using cost effective line hauls both by air and surface.• Optimise headcount in entire network through centralised contract.• Improve manpower productivity through automation simplification of processes.• Open up new locations through own branches and partners, for expanding reach.• Work with sales for improving the business volumes.• Drive various operational and cross functional initiatives to improve the operations.• Vehicle optimisation, Line hauls cost reduction and pick up cost reduction.• To ensure achieve the target set for service levels.• Set operation process and implement pan India.• Develop operation network and plan for increase in reach.• Responsible for Operational Planning, Implementations and Monitoring• Ensure last mile delivery as per the SLA with the client.• Set up operations process and implementation pan India – Optimize vehicle routes.• Reduce line haul cost through centralised contracts and using cost effective line hauls both by air and surface.• Optimise headcount in entire network through centralised contract.• Improve manpower productivity through automation simplification of processes.• Open up new locations through own branches and partners, for expanding reach.• Work with sales for improving the business volumes.• Drive various operational and cross functional initiatives to improve the operations.• Vehicle optimisation, Line hauls cost reduction and pick up cost reduction.• To ensure achieve the target set for service levels.• Set operation process and implement pan India.• Develop operation network and plan for increase in reach.• Responsible for Operational Planning, Implementations and Monitoring• Ensure last mile delivery as per the SLA with the client.• Monthly review of performance with Sr VP APAC.

Mumbai

Arshiya International Limited (Mumbai).(March 11 -till date ) Arshiya International ltd: Arshiya International is the first company in India to introduce Free Trade Warehousing Zone in India.My profile – Head Distribution & SolutionsResponsibility Outline:• Lead the Business Operations team and Set up of Distribution process at FTWZ by effectively managing all strategic operational processes and resourcing, and leading the organization in order to achieve and maintain operational excellence. • Effectively handling the transportation of import & export movement pan India by Developing transport vendors as per the requirement of the company. • Lead multiple large cross-functional teams and communicate with senior management to facilitate projects and ensure performance meets goals consistently by Ensuring all ongoing deliverables are met and executed within agreed upon Service Level Agreements. Also play key role in identification of bottlenecks in the existing processes and lead process innovation initiatives • Plan the inbound cargo and outbound cargo movement. • Monitor and manage client and internal escalations; conduct appropriate trend analysis as needed and devise strategies or process improvements to reduce them to almost zero level • Own the complete automation process and contribute in improvement of same so as to increase efficiency of system using innovative approaches • Set up the distribution team . • Set up the vendor network . • Meeting with clients in regular intervals and suggest appropriate cost affective logistic solution.

Mumbai

Casby Global Air Pvt. Ltd (Mumbai )(Feb2010- Jan 2011) My Profile: Head Ops BusinessResponsibility Outline – Prepare the sales budget for all the regions.Prepare the door to door operation process and ensure implementation. Monitor the P & L. Plan for new offices to expand the reach. Plan and develop franchise in all the regions. Analyze priority wise sector wise loads for connection. Get the best connections and cost effective line hauls. Always maintain service levels as per target. Setting up of initial operations and building of base for complete. Operations which include Airport Operation, Cargo (Sales and Marketing) and Customer Services . Setup FTL business process.

Mumbai

: Sr. Manager Strategy & Business OperationsResponsibility Outline: To Strategize and plan business and operations for pan India. Reporting to CEO. Prepare the sales budget for all the regions. Prepare the service level format. To be monitored by all the RM's and operations on daily basis.To develop new business opportunities. Managing business relationship with the Major Clients and monitoring service delivery. Process defining and implementation. Plan for new offices in cities to increase the bandwidth. Analyze sector wise loads and planning of new routes. Planning of cargo for the movement. Route mapping before setting up linehauls. To ensure service levels are met as per the company set target.