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Pradeep Kumar Nagaraju Email & Phone Number

Senior Manager | Technical Account Management | Product Implementation | Client Services at Lytx, Inc.
Location: Bengaluru, Karnataka, India 9 work roles
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Current company
Role
Senior Manager | Technical Account Management | Product Implementation | Client Services
Location
Bengaluru, Karnataka, India
Company size

Who is Pradeep Kumar Nagaraju? Overview

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Quick answer

Pradeep Kumar Nagaraju is listed as Senior Manager | Technical Account Management | Product Implementation | Client Services at Lytx, Inc., a company with 687 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Pradeep Kumar Nagaraju.

Pradeep Kumar Nagaraju previously worked as Senior Manger | Technical Accounts Management | Product Implementation | Client Support at Lytx, Inc. and Senior Technical Account Manager | Strategic Accounts | Product Implementations Services at Envestnet | Yodlee India.

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Lytx, Inc.

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Profile bio

About Pradeep Kumar Nagaraju

Client Centric Strategic Manager with experience in Product Implementation, Managing Software Products, Projects, Teams and Large Clients.Documented record of business growth through Product Excellence and timely completion of projects within Scope and Cost. Recognised for consistency, stakeholder management skills and ability to work with cross functional teams.Highly dependable team player with an ability to communicate at all levels of corporate hierarchy, large Clients, and with their Leadership teams.

Listed skills include Management, Business Analysis, Integration, Requirements Analysis, and 4 others.

Current workplace

Pradeep Kumar Nagaraju's current company

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Lytx, Inc.
Lytx, Inc.
Senior Manager | Technical Account Management | Product Implementation | Client Services
san diego, california, united states
Website
Employees
687
AeroLeads page
9 roles

Pradeep Kumar Nagaraju work experience

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Senior Manger | Technical Accounts Management | Product Implementation | Client Support

Current

Bengaluru, Karnataka, India

Jan 2023 - Present

Senior Technical Account Manager | Strategic Accounts | Product Implementations Services

Bengaluru, Karnataka, India

⇒ Managed Technical Account Management for Large US Clients like Webull, PriceWaterHouseCoopers (PwC), HedgeOp, Freshbooks (Canada), IGG Software, Zoho, MX Technologies. And some small-scale clients like BrightPlan, Autobooks, MoneyLion.⇒ Single Point of Contact for all customer Escalations. Resolved all major and client escalated issues by providing.

Jun 2019 - Jan 2023

Manager - Aspect Technologies Center Of Excellence

Bangalore

⇒ Implemented the New Center of Excellence (COE) Product Support Department in Bangalore. This included, hiring, training and transitioning the Product Support process from Overseas to Bangalore India.⇒ Managed a team of Engineers in providing Support for North America, Europe, Africa, and Asia Clients who use Aspect products.⇒ Designed Individual.

Mar 2018 - May 2019

Manager - Business Support Group

Bengaluru, Karnataka, India

⇒ Managed multiple teams of Senior Engineers, providing end to end software support for in-house Products which are designed using different technologies.⇒ Implemented and managed Special Projects for application Datacenter migration, Disaster Recovery, and Servers / Storage procurement procedures.⇒ Departmental Program Management, which consisted of.

Jan 2016 - Nov 2017

Assistant Manager

Bengaluru, Karnataka, India

- Managed the implementation of Next Gen Products, executed the De-Commissioning of old Applications.- Worked with Client to design the look and feel of the Next Generation Products.- Managed a team of Software Engineers, providing end to end Technical and Domain support.- Provided extensive On-Site support for clients in India and multiple locations in.

Oct 2013 - Dec 2015

Technical Leader – Product Support

Bengaluru, Karnataka, India

- Technical Management of multiple Products, mentoring a team of Senior Software Engineers.- Worked on complex High Priority application, data and interface issues.- Framed and executed Software Release Management procedures. Supervised code deployment.- Coordinated setting up VM’s, Load Balancing, Server patches, DMZ rules, Data flow between apps..

Oct 2007 - Sep 2013

Manager - Technical Support

Bengaluru Area, India

- Managed a team skilled Computer Technicians, in troubleshooting and resolving Desktop / Laptop computer Technical issues.- Consistently met business metrics in delivering quality service to customers, achieving excellent Customer satisfaction scores.- Hired and trained technicians, conducted quarterly appraisals and documented individual development.

Jan 2006 - Oct 2007

Group Leader

Bengaluru, Karnataka, India

- Managed a team of highly skilled Computer Technicians, in troubleshooting and resolving Desktop/Laptop computer Technical issues.- Completed department wide ‘Metrics Improvement’ projects, resulting excellent customer satisfaction scores.- Saved $ 76219.32 and achieved the BPI – Yellow Belt Certification.- Resolved Level 1 Escalations from Customers..

Mar 2003 - Dec 2005

Technical Support Representative

Bengaluru, Karnataka, India

- Troubleshooting and resolving Desktop/Laptop computer Technical issues. Supporting customers in USA and Canada.- Expert in Computer Hardware and Windows OS.- Voice calls with US and Canadian customers.- Mentored New-hires on Technical and voice process.- Designed an internal website which contained a central repository of metrics data. Displayed.

Apr 2002 - Feb 2003
Team & coworkers

Colleagues at Lytx, Inc.

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FAQ

Frequently asked questions about Pradeep Kumar Nagaraju

Quick answers generated from the profile data available on this page.

What company does Pradeep Kumar Nagaraju work for?

Pradeep Kumar Nagaraju works for Lytx, Inc..

What is Pradeep Kumar Nagaraju's role at Lytx, Inc.?

Pradeep Kumar Nagaraju is listed as Senior Manager | Technical Account Management | Product Implementation | Client Services at Lytx, Inc..

Where is Pradeep Kumar Nagaraju based?

Pradeep Kumar Nagaraju is based in Bengaluru, Karnataka, India while working with Lytx, Inc..

What companies has Pradeep Kumar Nagaraju worked for?

Pradeep Kumar Nagaraju has worked for Lytx, Inc., Envestnet | Yodlee India, Aspect Technologies Limited, Altisource Technology, and Dell Technologies.

Who are Pradeep Kumar Nagaraju's colleagues at Lytx, Inc.?

Pradeep Kumar Nagaraju's colleagues at Lytx, Inc. include Terry Moller, Autumn Martin, Weeraphot Bumbaugh, Ted Hill, and Elijah Lidonde.

How can I contact Pradeep Kumar Nagaraju?

You can use AeroLeads to view verified contact signals for Pradeep Kumar Nagaraju at Lytx, Inc., including work email, phone, and LinkedIn data when available.

What skills is Pradeep Kumar Nagaraju known for?

Pradeep Kumar Nagaraju is listed with skills including Management, Business Analysis, Integration, Requirements Analysis, Customer Service, Team Management, Vendor Management, and Software Project Management.

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