With 13 years of well-honed experience in Microsoft Technologies, I have served as a Technical Architect and Technical Project Manager. My expertise lies in Enterprise Applications End-to-End implementation, covering areas such as Design, Development, Upgrade, Integration, and Migration.✔ I possess sound knowledge on SDLC - Worked in both Agile/Scrum model and V-Model. ✔ I am an expert in Microsoft Dynamics 365 End-to-End Implementation, having successfully delivered comprehensive solutions specifically focusing on Customer Engagement and Customer Insights apps.✔ I specialize in CRM Integrations and Data Migrations, leveraging technologies like Azure Data Factories, Azure Synapse, Storage Accounts, Service Bus – Queues & Topics, Azure Logic Apps, Function Apps, App Services like Web & APIs, KingswaySoft.✔ I have successfully resolved Azure Tenant Scan issues, S360 KPIs implemented Application Lifecycle Management (ALM) practices and developed CI/CD pipelines in Azure DevOps for Dynamics 365 projects. These streamlined processes ensure efficient planning, development, testing, and deployment of high-quality applications.✔ I gained hands-on experience with various compliance tools and applications. Notably, I contributed to Privacy Reviews using SMPP, conducted TrIP Assessments, and participated in SDL Reviews. Additionally, I navigated compliance requirements such as BCDR, GDPR, ICM-Service, ServiceTree configs and DRI Responsibilities. My expertise also extends to implementing Synthetic Monitors for application health. Furthermore, I’ve worked with ADO Hygiene to maintain robust practices.✔ My skills extend to Responsive Web Designing and adhering to Web Interface Standards (WIS) and industry Coding Standards with the help of FxCop, StyleCop, ESLint etc.✔ My proficiency extends to Unified Service Desk (USD), and I have worked on Computer Telephony Integration (CTI) with platforms such as ININ – Genesys, Cisco.✔ Additionally, I am adept at troubleshooting, writing Unit Test Cases, and Code Optimizing for performance.✔ I am the best at understanding and analyzing Business Requirements, translating them into effective technical solutions. Furthermore, I am proficient in creating various project artifacts, including HLD and LLD documents, release documents, deployment guides, RCA documents and train-the-trainer documents etc.✔ As a member of the Quick Response Team (QRT) during UAT, I thrive in high-pressure situations.✔ I hold certifications in MB2-716 and 70-519 exams.