Technical Support Engineer
✦ Testing firmware on multi-functional printers and compatibility of software’s on different applications and different operating system✦ Testing on customized printer drivers and upgrading on different models✦ Analyzing and troubleshooting software and hardware compatibility before and after upgrading firmware, drivers and DMNX software✦ Installing and configuring network printers and local printers on different operating systems✦ Monitoring: Using Jet Admin and DMNX software’s for monitoring network printers on different locations