Pradeep Kumar Thakur

Pradeep Kumar Thakur Email and Phone Number

Senior Technical Support Engineer @ 3I INFOTECH CONSULTANCY SERVICES LIMITED
New Delhi, DL, IN
Pradeep Kumar Thakur's Location
New Delhi, Delhi, India, India
About Pradeep Kumar Thakur

I have approximate 12 Years and Six Months of Professional experience in IT infrastructure, Senior Technical Support Engineer for its internal IT Support.I am current working as a Senior Technical Support Engineer in 3i InfoTech Consultancy Services Limited. Since 10-May - 2018 to onward to onward. I am working on support client Iffco Tokio General Insurance Limited.Desktop Support EngineerRemote Support EngineerEnd User Support EngineerAssets ManagementIT Support Engineer Responsibilities:Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Management of Sonic Firewall and VPN connectivity.Manage Windows Servers, Active Directory, DNS Server, File Server and user permissions.Management of user backups.Providing technical support via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and networking problems.Maintaining good client relations.Tracking and managing work records.Installation and configuration Microsoft office and Office365 mailing solutionGood verbal and written communicationPrinter Service Desktop Series Laptop Repair.Laser Printer Dot Natick Printer Line Printer Repairand all type printer service Engineer.

Pradeep Kumar Thakur's Current Company Details
3I INFOTECH CONSULTANCY SERVICES LIMITED

3I Infotech Consultancy Services Limited

View
Senior Technical Support Engineer
New Delhi, DL, IN
Website:
quora.com
Employees:
1247
Pradeep Kumar Thakur Work Experience Details
  • 3I Infotech Consultancy Services Limited
    Senior Technical Support Engineer
    3I Infotech Consultancy Services Limited
    New Delhi, Dl, In
  • 3I Infotech Consultancy Services Limited
    Senior Technical Support Engineer
    3I Infotech Consultancy Services Limited May 2018 - Present
    New Delhi Area, India
    I am current working as a Senior Technical Support Engineer in 3i InfoTech Consultancy Services Limited. Since 15-February -2019 to onward. I am working on support client Iffco Tokio General Insurance Limited.
  • 3I Infotech Consultancy Services Limited
    Senior Technical Support Engineer
    3I Infotech Consultancy Services Limited May 2018 - Aug 2022
    Delhi, India
    Senior Technical Support Engineer at Vara united Pvt. Ltd. Since 01-May-2017.
  • Vara United
    Desktoo Support Engineer
    Vara United May 2017 - May 2018
    Gurgaon, India
    Vara United Pvt Ltd.
  • Kaizen It Services Pvt. Ltd.
    Senior Customer Support Engineer
    Kaizen It Services Pvt. Ltd. Oct 2016 - May 2017
    Gurgaon, India
    I am working on support project of IBM’s client Srei Infrastructure Finance Limited and its subsidiary companies.
  • Netconnect Global Pvt. Ltd.
    Previous
    Netconnect Global Pvt. Ltd. Sep 2012 - Sep 2016
    Gurgaon, India
    I have also worked as Desktop Support Engineer NETCONNECT GLOBAL Pvt. Ltd. from 17 September 2012 to 30 September 2016.
  • Renovision Automation Services Pvt. Ltd
    Previous
    Renovision Automation Services Pvt. Ltd Nov 2009 - Sep 2012
    New Delhi Area, India
    I have also worked as Desktop Support Engineer and Printer Engineer with Renovision Automation Services Pvt. Ltd. from 01 November 2009 to 06 September 2012.l Project of Wipro:Client: - Celebi Delhi Cargo Terminal Management Pvt. Ltd.

Pradeep Kumar Thakur Skills

Domain Name System Windows Xp Technical Support Vendor Management Team Management Networking Servers Management Troubleshooting Employee Relations Active Directory Itil Data Center Dns Service Delivery It Service Management Technical Recruiting Project Management It Operations Customer Service Training

Pradeep Kumar Thakur Education Details

Frequently Asked Questions about Pradeep Kumar Thakur

What company does Pradeep Kumar Thakur work for?

Pradeep Kumar Thakur works for 3i Infotech Consultancy Services Limited

What is Pradeep Kumar Thakur's role at the current company?

Pradeep Kumar Thakur's current role is Senior Technical Support Engineer.

What schools did Pradeep Kumar Thakur attend?

Pradeep Kumar Thakur attended Deen Dayal Upadhyay Gorakhpur University, Gorakhpur.

What skills is Pradeep Kumar Thakur known for?

Pradeep Kumar Thakur has skills like Domain Name System, Windows Xp, Technical Support, Vendor Management, Team Management, Networking, Servers, Management, Troubleshooting, Employee Relations, Active Directory, Itil.

Who are Pradeep Kumar Thakur's colleagues?

Pradeep Kumar Thakur's colleagues are Wakil Ahmad, Izzah Suhailah, Takaaki Furukawa, Viannellys R., Sandi Black, Mohammad Fahim Ajmal, Tiffany Douangpanya.

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