Pradeep Kurian Email & Phone Number

Bengaluru, Karnataka, India

As part of R&D Program Management, Developed and executed strategic roadmap for R&D program, aligning with organizational goals and priorities, by collaborating with cross-functional R&D teams for successful completion of 25+ NPI’s and 5 LTS.Chaired periodic engagement with R&D and PLM on NPI Stage Gates, Roadmap Churn meets, Commitment/Timeline tracking, Ensure compliance, Proactive risk mitigation strategies and Progress reporting stage gates, milestones & risks to C-level.Worked with cross-functional teams (R&D/PLM/PS/CS) on Customer Trials/FOA/First Deployments for tactical and strategic success and also implement NPI on Customer network and gain general acceptance.Drive alignment between multiple R&D teams and PS/CTS on CCP (Critical Customer Projects) to meet defined success criteria.Support Customer Success team to ensure operational efficiency based on SLA/revenue realization.Led Engagements with R&D teams for Bug EDA, Release CommitmentsOwned and driven down KPI Metrics for Escalations, SLA for Operations and R&D (Bugs) to 25%Driven process improvements for increased C-SAT operating efficiency and lower TAT - improved performance by 15% by collaboration, automations & reviews.

Project Lead for Application migration of Client Acquired business to AWS/Azure SaaS or Lift & Shift or AS-IS and Integration with PING/AD (IDaaS)Led cross-functional engagement with IAM; Cybersecurity; Hosting; Connectivity; EUC; Scripting; Compliance, Change & Risk, Operations teams to ensure closure.Engaged with Architecture team on delivery pathway based on the risk (RAID logs), compliance and compatibility of hosted apps and assist in HLD/LLD.Liaised with Data team for Unstructured data Migration (UDM)Len Delivery Management of HSSE Applications across NA/SA, with budget of $10MHandled 10+ partner engagements-Outsourcing deployment activities to partners

Program Management of Digital Storefronts & VAS Products across multiple Telecom Operators; onsite & offshoreDriven E2E Concurrent Deployments (Professional Services) across globe with average Budget of $0.4M and transition to operations (BAU) with a team size of 25 engineers.Data mining/exploration using SQL/python for making informed decisions and Portfolio reporting & analysis to C Level & Refine PMO process and visualization using PowerBICustomer liaising for Scoping (Tech/Functional.), Pre-Sales((RFP/RFI)Support from Pre-sales Developed Triple constraints, Dimensioning, Design documents- HLD & LLD, Project Planning & Baselining using MS Project Plan, Project/resource Cost Track, Risk Mitigation plans and was Responsible for ATP Sign-off.Facilitate Daily stand-up for Ops/ Eng. /QA review thereby reducing TAT by 40%.Led Data Centre Infra/App Deployment, integration with client nodes over protocols like diameter, radius, SIP/RTP/SS7, REST API, JSON/XML and UAT Sign-offHands-on on HP Blade & Rack servers, HP Chassis c7000, NetApp FAS 2020, Telecom cards like NMS CG/AG/TX, Dialogic, and Load Balancers – F5, Cisco Switches/Routers, VPN setup, XEN server & Hyper- V Virtualizations.

Bengaluru, Karnataka, India

Installation, Integration and testing of TEKELEC SMS Firewall; a feature rich solution for blocking spoofing, SPAMMING, etc.Installation, Integration and testing of DMD; a plug-in for SMSC which converts ACISION ASN.1 CDR billing files to Comverse ASCII billing file format.

Installation, Integration and Acceptance testing of OnMobile Core Products for Value Added Services, Integration of BSC-MSC, billing, SMSC, SDP etc.Customer Interaction, preparing Handover documents & Installation Report

Technical Support for Nortel NSS GSM based products for problem resolution (CCS7 | SS7 Signalling)Lead team for Installation, Commissioning, Integration, Cut over Activities, Acceptance Test of Nortel BSS.