Pradeep Padmanabhan Email & Phone Number

Bengaluru, Karnataka, India

• Administer all lending activities for all consumer loan operations.• Determine and maintain internal control on all loan processes.• Manage all loan cycle process and determine efficient work plan to achieve all business objectives.• Administer all loan processes and assist to ensure optimal customer services and participate in all improvement activities.• Manage all communication with company supervisors and department heads and administer all loan information workflow.

Bengaluru, Karnataka, India

• Heading a team of on field and inside sales team, responsible for generating business from allocated accounts and sourcing of new accounts• Recruit, coach, train, evaluate and monitor sales executive’s performance• Ensure each of the team members meet set sales targets and KPIs• Maintaining an accurate record of all leads and actual sales• Ensure accurate and complete information is captured in CRM system• Execute sales analysis, prepare sales reports, and suggest improvements• Prepare monthly, quarterly, and annual sales forecasts• Supervise team in accordance with company policies and procedures

Bengaluru, Karnataka, India

• Leading a team responsible for handling Key Accounts• Generating revenue through cross selling, transaction volume and Monthly Rental• Planning marketing strategies conduct presentation to the prospective client to raise awareness of the product and the services rendered• Responsible for growing Account penetration and market share of Innoviti • Work collaboratively with the product teams and create customer-centric solution• Coordination with Project management, IT and Engineering team for smooth implementation of solution • One point of contact for all key accounts in south region portfolio throughout full business cycle • Ensuring each team member comply with departmental processes and procedures including detailed work instructions supporting PCI-DSS • Establish strong working relationship with internal and external customers, and vendors

Bengaluru, Karnataka, India

• Managed existing portfolio of Key retail for both online and offline payment platform.• Was responsible for sourcing, generating & closing new acquisition signing leads• Involved in the implementation of strategic plans for new program requirements and design solution for acquiring, growing, and retaining business• Hiring/building a team of relationship executives responsible for managing Key accounts• Structure a methodical approach in evaluating the performance of each of theteam members & ensure consistency in target achievement• Was responsible for managing team productivity• Cross sell other banking products like Current Account, Savings Account / Credit Cards etc. To new Merchants also in the existing portfolio• Was responsible for increasing business volume from the existing portfolio

Bangalore

• Was responsible for new customer acquisition and deliver the strategy for mobile point of sales• Worked collaboratively with the product teams and create customer-centric solutions• Forecast sales targets and ensured they were met by the sales team and trained the sales team on documentation part as per KYC• Worked closely with the Relationship team of Banks and vendors • Was one-point contact for the customers and the company throughout full business cycle• Accompany the team members for new client meetings and identifying new business opportunities and support them to achieve their set target• Conducted weekly sales review to identify the gap between the expected and actual achieved• Identify, recruit and on-board new channel partners within assigned territory• Coordinate with partners to create and execute business plans to meet sales goals

Bengaluru, Karnataka, India

• Handled top corporate clients for Voice, Data, and Enterprise Solutions & Mobility etc• Was responsible to drive business through existing allocated Channel partners• Was responsible for identifying and signing up with potential new channel partner for better penetration in the market• Was responsible for maintaining good coordination with the coordinator and the decision makers to improve sales in the allocated top corporate accounts• Was responsible for overall customer satisfaction by ensuring effective delivery management & post implementation• Was responsible for identifying new prospective clients, generate & enhance business from the existing clients & serve them for their entire voice & data needs

Bengaluru, Karnataka, India

• As a National Account Manager-Corporate Relations, job involved of query resolution, service provisioning, sales coordination, Collection, and Relationship Management from the set of allocated accounts • Was responsible to drive business through existing allocated Channel partners• Was responsible for identifying and signing up with potential new channel partner for better penetration in the market• Analyze market trends and accordingly develop sales plans to increase brand awareness.• Developed and implemented loyalty program to retain existing accounts• Was responsible for organizing service camp at regular basis in existing portfolio to promote VAS product and to address service issue

Mumbai, Maharashtra, India

• Ensured that calls are addressed within agreed SLA• Escalation resolved in timely manner adhering to the process and quality compliance• Was responsible for designing successful training programs for team members of NRI department• Maintained attendance, leave reports, breaks and shift rosters• Worked closely with quality team, monitoring calls, giving daily product updates to team members