Delivery Manager
Current• Ensuring adequate resources are available to handle KYC processes efficiently.• Regularly assessing service performance metrics.• Leveraging data insights to optimize processes.• Continuously improving KYC workflows.• Addressing issues and enhancing process quality based on feedback.• Detecting requirement of document & accessing the AML Category accurately basis on information available.• Performing checks on the profile (like legal entity name, geographic location, nature of business/industry, etc..)• Revising existing documentation available in client files and evaluate it’s applicability.• Perform public domain search for capturing client information from AML Compliance approved websites and others external sources (i.e.. Lexis/Nexis, World Check, Bankers Almanac, company websites, government websites (SEC, Companies House), etc..)• Perform screening, which includes Sanctions, Politically Exposed Person (PEP) and Adverse news screening using relevant tools to make sure the client has no potential restrictions or potential news activities.• Have strong verbal and report writing skills as they are expected to communicate with the sanctions and compliance team in case not able to mitigate negative news/hits found in offshore.• Have knowledge on what should be considered as strong and weak criteria while mitigating hits.• Calculate the risk rating using internal tools available [Financial Crime Risk Calculating Model (FCCR) or KRSM (KYC Risk Scoring Model)] accurately.• Writing memos representing accurate information and relevant documentation for all high risk cases.• Obtaining necessary approvals from the Compliance Audit Committee (CAC) or Senior Management, as applicable.• Liaise with Business Lines (BL) and Relationship Managers (RM) for missing KYC requirements and collect other mandatory information as prescribed by AML/ OFAC/ Local regulations (eg., US CIP) and guidelines.