Pradeep Premchandani - Senior Operations Manager
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Pradeep Premchandani - Senior Operations Manager Email & Phone Number

Head - Digital Marketing and Ecommerce at FinishingTouch
Location: Hyderabad, Telangana, India 8 work roles
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✓ Verified May 2026 2 data sources Profile completeness 86%

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Current company
FinishingTouch
Role
Head - Digital Marketing and Ecommerce
Location
Hyderabad, Telangana, India
Company size
15 employees

Who is Pradeep Premchandani - Senior Operations Manager? Overview

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Pradeep Premchandani - Senior Operations Manager is listed as Head - Digital Marketing and Ecommerce at FinishingTouch, a company with 15 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Pradeep Premchandani - Senior Operations Manager.

Pradeep Premchandani - Senior Operations Manager previously worked as Senior Operations Manager at Xvoucher and Location Manager Training L&D at Meazure Learning.

Company email context

Email format at FinishingTouch

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FinishingTouch

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About Pradeep Premchandani - Senior Operations Manager

Email: • Excellent Leadership and Team Management skills.• Senior Digital Marketing and Training Manager.• Displayed analytical, reasoning, interpersonal, budgetary and IT attributes.• Recognized for commitment, client management, flexibility and innovation.• Steep learning curve, professionalism and result orientation add to carrier graph.• Track record in managing complex projects including large number of participants.• Excellent client service with Time & Quality Management to meet corporate expectations.-----Training & Development• Designing and conducting training modules for the team in sync with the organizational goals.___ Process & Product Training___ Soft Skills Training___ Communication & Accent Neutralization Training___ Leadership Training• Identifying Key areas of Improvement and devising Training and Development Programs.• Coordinating with Sales, IT, Content and Billing Teams to roll out training sessions when required.• Reviewing performance metrics and sharing the same with the team and the clients.• Engaging team members to take new leadership roles and activities.Operations Management• Ensuring CTQ & CTP parameters are met and maintained throughout the process.• TAT parameters are met via Time Studies & Capacity Planning.• Designing strategies to fuel organizational growth and meeting client expectations.• Reviewing client feedback and focusing on areas of improvement and expediting corrective measures. • Studying MIS reports to identify weak linkages and adopting corrective plans.Process Management• Strategic Account Management; mapping new clients in the process.• Monitoring overall process performance – Development, Implementation & Transitioning.• Stabilizing process by fulfilling client deliverables.• Process Improvement via system and resources rearrangement when required.• Sharing process metrics with senior management and ensuring agreed SLA and client experiences.

Listed skills include Team Management, Crm, Management, Leadership, and 25 others.

Current workplace

Pradeep Premchandani - Senior Operations Manager's current company

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FinishingTouch
Finishingtouch
Head - Digital Marketing and Ecommerce
Hyderabad, IN
Website
xvoucher.com
Employees
15
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8 roles

Pradeep Premchandani - Senior Operations Manager work experience

A career timeline built from the work history available for this profile.

Head - Digital Marketing And Ecommerce

Finishingtouch

Hyderabad, IN

Senior Operations Manager

Current
Xvoucher

India

- Leadership and Oversight: Direct the India-based support team in delivering comprehensive user and administrator-level support for Xvoucher’s software platform, addressing candidate and B2B customer needs promptly and ensuring high-quality service.- Cross-Functional Collaboration: Partner with internal teams to expedite solutions, align on customer.

May 2024 - Present

Location Manager Training L&D

Meazure Learning

Hyderabad, Telangana, India

Over 15+ years of Leadership, Training, eLearning and Business Management experience. Experience working on high visibility projects and programs. Managed and supervised technical and professional development courses for the organization. Led, trained, and developed individuals resulting in promotions and career advancement. Increased learning resources by.

Mar 2017 - Dec 2023

Sr. Manager - Digital Marketing & Customer Experience

Zaggle Prepaid Ocean Services Pvt. Ltd.

Hyderabad Area, India

__ Zaggle offers various Prepaid Cards to corporate for their employee welfare & benefits.__ ‘Zaggle Restaurant Cashbacks’ is a mobile app giving cashbacks and merchandise offers to people who wish to dine at select venues.__ Customer Experience: Responsible for over-looking Operations & Customer Care to deliver great user experience _____ App Users.

Nov 2016 - Feb 2017

Client Experience Manager

Kaplan

New Delhi Area, India

Kaplan India is legally compliant subsidiary of Kaplan Inc; operating as a shared service provider to various business vertical of Kaplan, across Technology, Content, Services & Contact Centers.Worked as Client Experience Manager Quality & Process.- Client Implementation by developing demos, layouts, flowcharts, diagrams & documentations.- Team Management.

Jun 2004 - Aug 2016

Relationship Development Consultant - Uk Clients

Ebookers

New Delhi Area, India

ebookers Inida operates as a part of ebookers UK Group. The company operates as a shared service provider for ebookers.com in domains like sales and client services. Designation Relationship Development Consultant- Mentoring and managing team to achieve sales target.- Hands on experience on Amadeus (CRS)- Maintaining records of client communications and.

Jun 2003 - Feb 2004

Customer Care Executive - Us Clients

Ishiva Back Office Pvt. Ltd

Gurgaon, India

iShiva Back Office Pvt. Ltd. is an international call center in Gurgaon for clients based in U.S. The company also caters to the billing and data entry solutions to U.S. clients.I worked as Call Center Executive and was responsible for sales of numerous products via inbound and outbound calls. The processes included b2b and b2c clientele in US.

Apr 2002 - Dec 2002

Customer Care Executive - Us Clients

Daksh Eservices Pvt. Ltd

Gurgaon

Daksh eServices BPO has facilities in India and Philippines. The company offers IT and Non-IT services to companies worldwide. I worked as Customer Care Executive and was responsible for providing support services to the client called PayPal.

Feb 2001 - Apr 2002
Team & coworkers

Colleagues at FinishingTouch

Other employees you can reach at xvoucher.com. View company contacts for 15 employees →

DL Drew Lettington Drew Lettington Colleague at Finishingtouch San Diego, California, United States, United States View → OW Oliver Whittlef Oliver Whittlef Colleague at Finishingtouch Minneapolis, Minnesota, United States, United States View → PV Patricia Vonderharr Patricia Vonderharr Colleague at Finishingtouch Minneapolis, Minnesota, United States, United States View → KM Kristen Milner Kristen Milner Colleague at Finishingtouch Minneapolis, Minnesota, United States, United States View → RD Rob Daniels Rob Daniels Colleague at Finishingtouch Minneapolis, Minnesota, United States, United States View → AW Abigail Wilson Abigail Wilson Colleague at Finishingtouch Hookstown, Pennsylvania, United States, United States View → AS Ashlie Sopczak Ashlie Sopczak Colleague at Finishingtouch Dayton, Ohio, United States, United States View → AC Aaron Clark Aaron Clark Colleague at Finishingtouch Minneapolis, Minnesota, United States, United States View → MC Matt Chalberg Matt Chalberg Colleague at Finishingtouch Minneapolis, Minnesota, United States, United States View → SB Sara Baaker Sara Baaker Colleague at Finishingtouch Greater Minneapolis-St. Paul Area, United States View →
FAQ

Frequently asked questions about Pradeep Premchandani - Senior Operations Manager

Quick answers generated from the profile data available on this page.

What company does Pradeep Premchandani - Senior Operations Manager work for?

Pradeep Premchandani - Senior Operations Manager works for FinishingTouch.

What is Pradeep Premchandani - Senior Operations Manager's role at FinishingTouch?

Pradeep Premchandani - Senior Operations Manager is listed as Head - Digital Marketing and Ecommerce at FinishingTouch.

Where is Pradeep Premchandani - Senior Operations Manager based?

Pradeep Premchandani - Senior Operations Manager is based in Hyderabad, Telangana, India while working with FinishingTouch.

What companies has Pradeep Premchandani - Senior Operations Manager worked for?

Pradeep Premchandani - Senior Operations Manager has worked for Finishingtouch, Xvoucher, Meazure Learning, Zaggle Prepaid Ocean Services Pvt. Ltd., and Kaplan.

Who are Pradeep Premchandani - Senior Operations Manager's colleagues at FinishingTouch?

Pradeep Premchandani - Senior Operations Manager's colleagues at FinishingTouch include Drew Lettington, Oliver Whittlef, Patricia Vonderharr, Kristen Milner, and Rob Daniels.

How can I contact Pradeep Premchandani - Senior Operations Manager?

You can use AeroLeads to view verified contact signals for Pradeep Premchandani - Senior Operations Manager at FinishingTouch, including work email, phone, and LinkedIn data when available.

What skills is Pradeep Premchandani - Senior Operations Manager known for?

Pradeep Premchandani - Senior Operations Manager is listed with skills including Team Management, Crm, Management, Leadership, Vendor Management, Outsourcing, Bpo, and Recruiting.

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