Operations And Project Manager
Current Performance-driven professional with nearly 18 years of rich & extensive experience in Strategic Operations Management, Customer Engagement & Satisfaction, Process Management and People Management Expert in Engagement Management, Order Management Operations - Global Cloud Offerings - Sales Operations, Data Analysis & Data Management in US Pension Plan Service and FMCG Market Led productive teams using interactive and motivational leadership that spurs people to willingly give excellent results, while steering efforts in developing & maintaining Team Project Matrix, including TAT, escalations & quality Customer centric approach ensured all the activates are planned keeping customer satisfaction in mind and driven certain projects to improve the same. Swiftly completed projects with cross-functional skills and ensuring on-time deliverables within preset parameters Pivotal in identifying underlying risks, deficiencies, & opportunities at forefront with skilled in monitoring different kinds of processes A strategist & implementer with recognized proficiency in spearheading business to accomplish corporate plans and goals successfully
