Heading CPaaS and Telco Business

• Leading Government business for North and East Region• Closed government CPaaS business for SMS, Voice & WhatsApp channels.• Have closed 3 deals on nomination basis in banking, utility.• Used consulting skills that have benefited bank customers in ramping up revenue.• Consultative Selling Central & State Ministries on WhatsApp, Conversation AI, Voice AI & Bots, & RCS use cases• Partnered with the leading Systems Integrators to extend CPaaS offerings totheir govt customers.

Korero Platforms is a dynamic intelligent platform with multiple communication channel options i.e. traditional telecom & digital channels to fulfill enterprise communication needs.Built, launched and currently scaling up KoreroPlatforms.com, an Omni- channel cloud communications platform (CPaaS) integrated with a marketing automation tool and AI technology, to enable contextual conversations between enterprises and their stakeholders. Channel includes SMS, Email, Voice (IVR and OBD), WhatsApp

• Delivered Annual revenue growth of Enterprise Business Unit from INR 300 Mn to INR 1200 Mn in 4 Years• Built, launched and currently scaling up KoreroPlatforms.com, an Omni-channel cloud communications platform (CPaaS) integrated with a marketing automation tool and AI technology, to enable contextual conversations between enterprises and their stake holders. Channel includes SMS, Email, Voice (IVR and OBD), WhatsApp• Established Robotics Process Automation (RPA) practice & built new revenue line for EBU. Partnered with UiPath, Softmotive, IntelliBot • Heading Govt. & PSU Business and leading team of Bid Management. Won 20 tenders in 3 years with revenue worth 250 Cr• Charter to establish Service Line: Crafted business plan, defined Go to Marketstrategy and brand positioning• Manage the overall P&L of the Enterprise Business Unit, including revenue KPIs, Lead sales, and support teams with mandate to setup a global business,scale domestic business, drive strategic initiatives • Acquired more than 100 customers that includes Govt. PSU, Large BFSI and Private Enterprises • Handling Carrier (Telco) relationships & partner acquisition

• Closed Yearly Revenue of INR 250 Mn from Payment solution offerings (AePS, mPOS,) and GST Suvidha Provider• Created partner Ecosystem of Chartered Aaccoutnig firms (Big 4), closed PSU, Banks & Big Enterprises for GSP services• Acquired more than 100 Adhikaris (Spice Money Distributor/ Agents) 50 Corporate customers in GST Suvidha Providers

• Driving 700+ Million INR monthly revenue top line business • Managing P&L of Telecom & mobile VAS business unit for key Telco’s• Excellent working knowledge on Voice, Messaging & data, Mobile Banking and mobile Commerce, Mobile advertising, Device & data products and services. Forging tie-ups for maintaining and enhancing revenues, created new avenues for cross & up selling of product & services.• Consistently over achieved Annual Operation Plan (AOP) & EBIDITA for 5 years.

Handled East, West & South Africa. Created JV and Partnerships (OEM, SI and Content Aggregators ) Handled Key Telco’s Safaricom, Cell C, Zain, Glo Mobile, MTN, Vodacom in Africa. Have closed Managed Service deals i.e. deal size 25 Million USD

 Scaled Lead Generation of Sales & partner ecosystem to increase business reach & offer Tech Mahindra Services in the previously uncovered European market & exceeded team quarterly lead targets with more than 10% closure annual conversion ratio  Responsible for growing across 13 Capability Solution Units (CSU) business in the European market through offshore sales management engine (Inside Sales) Key focus industry segments are Telecom Service Provider and Equipment Manufacturer with focus on BSS/ OSS, NGN, NDE, VAS, Embedded and Mobility, Content and Media Asset Management, IPTV Handled, 6 Sales people to create target based campaign  Received Star Performer Certificate for 2 years

Prolifics Inc. (erstwhile SematicSpace Ltd.) is an ISO 9001:2000 certified and CMM L3 Certified Software Company that provides Strategic Outsourcing services including end-to-end product engineering services, enterprise solutions, packaged application implementation, QA & Testing services to the Fortune 500 companies in US with BFSI focus. Key Responsibilities Generated & Grew Revenues for Enterprise Solutions for custom software development, maintenance/support, migration, re-engineering & quality assurance by Prospecting, lead management and closure in Americas for the BFSI segment, meet exceed business and operational efficiency targets. Member of the core team Defining the long-term Sales Strategy and Sales Plan for the company Establish the engagement process and monitor the off-shore Sales operational plan for the region, monitor and analyze reports for the sale accounts/progress on a monthly basis & report the Sales performance to Regional Manager/EVP on periodic basis. Drive industry participation and represent the company in industry events  Independently handled QA line of business of SST Define penetration strategy and approach for Change Management Product (ChangeWareTM) Interface and manage with the off-shore pre sales research team while Managing customer interactions including customer requirement analysis & mapping, proposal generation & vetting & customer presentations

SixthElement (Subsidiary of Adyana Inc) is a Market Research, Consulting & Process Outsourcing Company that provides business solutions to its global clients across the Industry verticals.  Formulated & executed Business Development & Market Research campaigns for US, UK, and Australian markets. Consistently grew revenues in the three geographies. Evaluated and implement different operational models in order to drive profitability, employee benefits, and optimize resource utilization to increase the overall business efficiency Responsible for pricing, resource planning, SLA development, and project initiation. Execute pre-sales process consulting activities for the client by conducting client requirement analysis and transitioning the same to the team for delivery Establishing an efficient process & reporting mechanisms to ensure quality delivery of schedules & targets. Conceptualization and creation of an online Sales Force Automation tool for clients Manage multiple teams that service vertical-specific inside sales & research projects (e.g. eLearning, Wireless Application, GIS Solutions, Network Security Solution, custom solution and Data Integration); constant interaction with research-users and incorporating their changing needs into research, making mid-course changes in the research projects wherever necessary. Create and share domain knowledge across the delivery team. Scope the research requirements and work allocation (e.g. Catalyst Interactive, Contivo, Microsoft, PeopleSoft etc.), design of pre sales & research solutions to fit the needs of the end user. Process development and implementation for Demand Creation & Research Methodology (including storage structure, database design, call scripts, call tracking form etc).

As a Software Engineer, I worked on various aspects of software development cycle from requirement analysis to development & integration. The key technologies that I worked on comprised of BroadVision One-to-One Enterprise 4.1, BroadVision Retail Commerce Suit, JavaScript, HTML, Oracle 8.0, Windows NT, Linux, IIS 4.0, Apache Tomcat, Java, and JSP. Key projects included the development of kobian.com, jobdesire.com, carstreet.com & sourcingsystems.com