HR professional with 16 years of experience in Service Industry in E-commerce, Healthcare and Real Estate consulting. Expertise in Talent Management, Quality Management, HRIS, Project management & Content Management. Well acquainted with HR modules like Employee life cycle, Learning & Development, Compensation & Benefit. Knowledge of PeopleSoft, Workday, ServiceNow, Kenexa, Cornerstone, PEGA CRM & Remedy among other applications. Have worked on multiple projects across business transition, Talent management & HR systems implementation.1) Learning & Development Business transition - Worked with Project and US HR group in successful transition of new line of business from AMERICAS & EMEA. Was part of the core group and represented the HR Shared Services team as Lead. Was involved in Introduction, design, solution, knowledge transfer till Go- live. I also oversaw hiring of the entire team and managed all interviews as well. 2) ServiceNow Implementation: Worked with HR group and project team representing Global HR team that I lead to understand design aspect of case management system, shared ideas, suggestions to improve the overall usability from operations perspective and participated in UAT, team and client training till go live.3) Workday Implementation - Worked with regional HRIS team on Workday implementation. Handled clean-up of PeopleSoft APAC data. Reviewed, analyzed, and worked with HRs at country level to fine-tune it before data load in Workday. 4) Talent Management: Worked with Global HR implementation team and completed a configuration for APAC in Talent Management system, Kenexa to implement process level changes across APAC in 2018.5) Payroll Set Up: Worked with HRIS manager and country HR teams in APAC (PHL & HKG) to set-up Payroll process per client requirement6) Performance Management: Supervised 2 HR associates during Workday Performance management module implementation in 2019. Managed client calls, SOP review, discussed action plan and assisted team with cases management and escalations.