Engaging & understanding customer aspirations & needs to be able to bridge products & solutions to ensure 100% customer satisfaction & retention

Undertook an autonomous role to promote company's brands across Queensland in a effort to grow awareness and market share for the company by rendering outbound sales calls and after sales services to existing clients and potential prospects primarily in Brisbane, Gold Coast and Sunshine Coast along with other key markets like Cairns, Whitsunday Islands and Harvey Bay.Managed sales, operations and client engagement along with installation and fit out across Queensland for the company… Show more Undertook an autonomous role to promote company's brands across Queensland in a effort to grow awareness and market share for the company by rendering outbound sales calls and after sales services to existing clients and potential prospects primarily in Brisbane, Gold Coast and Sunshine Coast along with other key markets like Cairns, Whitsunday Islands and Harvey Bay.Managed sales, operations and client engagement along with installation and fit out across Queensland for the company, interacting with existing and potential customers while collating and evaluating requirements and providing customized solutions Collated market intelligence on competition and other market trends for innovative outdoor heating and cooling equipment imported from USA and China into Australia & New Zealand. Show less

On relocating to Brisbane, Queensland ventured a long standing idea of 'Just Deliver.com' where customers could place an order anytime to have anything delivered to their door step anywhere in and around the respective launch market. The platform intended in not limiting the customer to specific options and having the same delivered to them effectively and affordably.

Within this position I played a key role in sales management and business development with a focus on growing revenue and maintaining market share. My role broadly included reviewing budgets and sales reports, examining current and future market conditions, developing sales strategies, and implementing effective marketing. My success can be seen in consistent business growth of 30%+ month-on-month across categories.Appointed as a Sales Manager immediately after completing… Show more Within this position I played a key role in sales management and business development with a focus on growing revenue and maintaining market share. My role broadly included reviewing budgets and sales reports, examining current and future market conditions, developing sales strategies, and implementing effective marketing. My success can be seen in consistent business growth of 30%+ month-on-month across categories.Appointed as a Sales Manager immediately after completing training and subsequent to a one-year vacancy in the role, I significantly changed the culture of the sales force. This included driving equal focus across all segments and channels to achieve financial objectives.I was commended for effective team leadership, target achievement, stock and sales management, innovative selling skills and techniques, and a sound merchandising edge. Maintaining the stability and reputation of the store, I ensured compliance with legal requirements, as well as providing effective sales leadership to inspire achievement of individual and store sales targets.Thriving in environments where both staff and management are encouraged to contribute to ongoing improvement, I lead store transformation through key recommendations to management. Based on my performance in this role I was offered the role of Design Consultant for two Brisbane stores, as well as being provided the opportunity to support business growth within an under-performing store. Show less

Institute of Financial Services (IFS) Australia accredited, within this role I met with clients to assess their needs, present and negotiate client solutions, and secure sales on a commission basis. I was recognised for achieving a gold score in sales achievement within 4 months.

Within this role I designed and executed strategies and marketing initiatives to lead the introduction and conceptual selling of Arshiya as the first integrated logistical solutions and services provider in the country. This included appointing and managing a team of 20 members, identifying potential clients through lead generation, and eventually engaging 200+ clients. I also oversaw rotation of 2000 containers/shipments every quarter through the facility.As General Manager… Show more Within this role I designed and executed strategies and marketing initiatives to lead the introduction and conceptual selling of Arshiya as the first integrated logistical solutions and services provider in the country. This included appointing and managing a team of 20 members, identifying potential clients through lead generation, and eventually engaging 200+ clients. I also oversaw rotation of 2000 containers/shipments every quarter through the facility.As General Manager Integrated Sales I managed all aspects of supply chain sales. This included warehousing, rail infrastructure, supply chain management and last-mile distribution arms, along with complete IT integration.Introducing and leading a sales support team, I spearheaded a ‘sales support drive’, assisting sales in strengthening their pipeline while also monitoring and mentoring sales effectiveness.Also introducing an effective Management Information System (MIS), I generated regular analysis and reports on targets v/s achievements, with recommendations for corrective actions. In addition I played an instrumental role in a sales automation drive with the introduction of SalesForce.com. Show less

Exploring my passion for consultancy, I investigated and pitched a number of business ventures to leading businesses/professionals in the country. These projects capitalised on my knowledge and experience in consumer needs and customer buying habits, as well as robust sales and client management capabilities.

As a National Sales Manager my role encompassed identifying markets, developing market strategies, identifying distributors, developing a sales team, and defining sales strategies including promotion, visibility and customer interaction. This included developing an understanding of the market in five states and designing roll-out strategies which reflected each market and local laws. Establishing distribution depots, channel partners and sales teams in the targeted markets, I achieved… Show more As a National Sales Manager my role encompassed identifying markets, developing market strategies, identifying distributors, developing a sales team, and defining sales strategies including promotion, visibility and customer interaction. This included developing an understanding of the market in five states and designing roll-out strategies which reflected each market and local laws. Establishing distribution depots, channel partners and sales teams in the targeted markets, I achieved 100% width and depth in distribution.I also determined annual unit and gross-profit plans, and established the annual budget, supported with a tracking and monitoring mechanism (MIS) for the companyMost notably I played an instrumental role in launching Zampa as a premium segment domestic wine in select markets within the first year of launch. I also conceptualised and implemented effective consumer interactions and trials through innovative promotions, along with a direct-to-customer campaign, targeting straight into consumer homes. Show less

Initially employed as a Branch Sales Manager I was progressively promoted through several roles before being handpicked to launch the new Customer Marketing division. This role encompassed sales and marketing, management of key accounts and capital investments, and development and deployment of innovations. Most notably I conceptualised and executed United Breweries’ first experiential marketing with the Kingfisher Lounge in Goa, with plans to roll out Kingfisher Cafés and Kingfisher… Show more Initially employed as a Branch Sales Manager I was progressively promoted through several roles before being handpicked to launch the new Customer Marketing division. This role encompassed sales and marketing, management of key accounts and capital investments, and development and deployment of innovations. Most notably I conceptualised and executed United Breweries’ first experiential marketing with the Kingfisher Lounge in Goa, with plans to roll out Kingfisher Cafés and Kingfisher Beer Express outlets in select markets.I also initiated and rolled out United Breweries’ first modern trade and key account good business practice template along with initiatives including innovative in-shop and impulse buying displays, and executed big-budget marketing and promotional events.Spearheading an extensive campaign, I regained lost market share in Goa within two years. This was achieved by analysing trends and taking corrective actions to arrest de-growth while leveraging brand image through effective consumer interactions and brand promotions.Accomplishing 100% distribution and record growth of Kingfisher Strong in many challenging and competitive markets in the country, I also played an instrumental role in penetrating credit-oriented markets.In addition my team was accredited as the best sales team in the country for successfully launching an innovatively priced beer category, with a revolutionary soft drink bottle management model, despite trade resistance.I was subsequently offered a promotion to the role of National Manager – Customer Marketing with a focus on evaluating and executing new initiatives and innovative business opportunities in all key account and emerging modern trade outlets nationally. Show less