Work ExperienceSara Plast Pvt. Ltd.Designation: Data Analyst - OperationsDuration: June 2015 to February 2024At Sara Plast Pvt. Ltd., the individual served as a Data Analyst in the Operations department. Their responsibilities included:- Providing sales support, CRM administration, and business development analysis.- Generating and distributing management reports using Zoho CRM & SAP B1.- Analyzing business information to identify process improvements.- Monitoring the sales pipeline and ensuring target achievement.- Managing CRM systems, including configuration and maintenance.- Overseeing stock and inventory management for 12 branches across India.- Performing performance analysis and managing incentive and rewards processes.- Implementing and administering tracking and monitoring systems for vehicles, assets, services, and employee locations.- Providing PAN India tech support and implementing mobile applications.SOFTEK COMPUTER CONSULTANCY (Payroll)Volvo Eicher Commercial Vehicle Ltd. (Onsite)Designation: System EngineerDepartment: Technical Publication DepartmentDuration: Nov. 2012 to Mar. 2015At Softek Computer Consultancy and Volvo Eicher Commercial Vehicle Ltd., the individual served as a System Engineer in the Technical Publication Department. Their responsibilities included:- Overseeing system development, maintenance, and functioning.- Arranging training programs for team members.- Designing and implementing system security and data assurance.- Managing spare part catalogue management.- Working on technical publication documentation and CAD software.- Preparing new parts catalog and updating existing ones.Educational Qualifications- Bachelor of Engineering (BE) from RGPV Bhopal University with an aggregate of 64.56% in 2012.- Higher Secondary Certificate (H.S.C.) from M.P. Board, Bhopal with 68.67% in 2007.- Secondary School Certificate (S.S.C.) from M.P. Board, Bhopal with 78% in 2005.