-Reached out to prospects, educating them about Freshworks' products, and tailored discussions to understand their requirements.-Nurtured leads and guided them through the product journey, setting up demos to deepen their understanding.-Revived Dormant leads by re-engaging with them, generating fresh opportunities.-Effectively contributed to sales targets by aligning product capabilities with client needs-Conducted follow-up communications to ensure smooth onboarding, fostering long-term client relationships and loyalty.